my computer had a virus & i had to put the recovery disk and recover my windows xp home edition.. now the first thing i thought of is to download an anti-virus software so i downloaded kaspersky, it was installed properly & completed it’s installation, i restarted, but it never opens!! even though i have the icon in my start menu.. i click it but the windows loads for 2-3 seconds then nothing!
Please help.. Thanks in advance
** aditional info: anti-virus websites doesn’t open too when i tried online scanning
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5 responses so far ↓
1 Rishi // Sep 23, 2009
you immediately put all your data,pics,songs,notes,etc which are important in an external hard disk,,,like that of a pen-drive and so on…..then format your pc…….most probably your hard drive still has the virus…and it is a potent one…..after all these…BUY an anti-virus pack….it may be a little costly…but the price is worth paid….downloaded anti-virus software is not so powerful…some of the good ones are mcaffee,norton,kaspersky,quickheal,avast,avg, etc and so on…all the best
2 Kent // Sep 23, 2009
I had a virus pretty much like that..
It wouldn’t let me open ANY anti-virus software It is very tricky if you don’t know how to get rid of it try this and see if it helps it is a great anti-viral software and it’s free.
http://www.safer-networking.org/index2.html
3 Sly_Old_Mole // Sep 23, 2009
will this run:
AVG Anti-Rootkit Free 1.1.0.42
http://www.brothersoft.com/avg-anti-rootkit-free-download-60621.html
(If using Vista turn off UAC first)
Info:
rootkits can stop anti-virus software running; some worms can do this, some malware can block antivirus programs.
my computer had a virus & i had to put the recovery disk and recover my windows xp home edition - you should of formatted your hard drive then re-installed windows that way you should be clean.
4 Turnip // Sep 23, 2009
you probably got reinfected with malware somewhere as soon as you went on the web without protection.
YES it can happen that quick.
I suggest you run a scan with malwarebytes .
http://www.malwarebytes.org/
you can get malwarebytes here,
this is a direct download link
so you should have no trouble getting it.
click on this link ↓ and then select run.
http://www.malwarebytes.org/affiliates/2-spyware/mbam-setup.exe
INSTALL IT TO YOUR DESKTOP, update it,
then run a full scan and remove everything it finds.
some viruses will try to disable it
so if malwarebytes will not start up
then go into the folder it is in and rename the mbam file to XXXX .exe
then double click on the file you just renamed to start it up.
after you have used malwarebytes then do this online scan.
to make sure you have nothing else hiding away.
http://www.bitdefender.com/scan8/ie.html
preferably in safe mode with networking.
if the above fails which i doubt, then try this.
super anti spyware Pro : http://downloads.superantispyware.com/downloads/SUPERAntiSpywarePro.exe
also don’t forget you will have to replace all the drivers needed by your computer,
they will include. keyboard, mouse, graphics, sound and chipset drivers.
☼
5 Trailerpark Pirate // Sep 23, 2009
Try renaming the kasper launch icon to kasper.bat instead of kasper.exe (Just add .bat to whatever kasper calls their launch icon in it’s program file and send it to your desktop,and use it to launch kasper?)
Your OS is damaged by the Malware that you had/have.
You can try to fix it but Ive found it faster just to bite the bullet and wipe your OS and reinstall a fresh new copy?
You can stick your setup disc in the drive (Not at reboot) and follow the prompts to repair your damaged files but it has never worked for me?Microsoft sucks! Lot’s of luck )~8
TrendMicro’s Online scanner
(Free) http://housecall.trendmicro.com/
Cleanup tool (This tool is not intended for novices)
(Free) http://free.antivirus.com/hijackthis/
Hijack This tutorial http://www.pchell.com/support/hijackthistutorial.shtml
(Video) http://www.youtube.com/watch?v=YQwwuZe92c0&feature=related
HOW TO FIX CORRUPTED SYSTEM FILES
1. Go to Start -> Run -> type sfc /scannow ->hit ok.
It will ask you to insert a Windows installation disc.
2. Insert the disc and let the SFC utility run
3. SFC will check/repair changes made to the main system files.
HOW TO FIX WINDOWS STOP ERROR MESSAGES
("I turn on my PC it shows the error message that shows a countdown to turn off your pc")
You need to get exactly what the error message says and write it down but the computer shuts down before you have a chance,so you need to do this.
1.Rt click on "My computer" and choose "Properties" -> "Advanced"-> click on settings in "Startup and Recovery" and uncheck "Automatically Restart" and hit ok.
2.Go to Start -> Run -> type cmd -> hit ok -> type chkdsk /f and hit enter and press "y" for yes and let it run.
3.When it’s done restart your computer.
Go here for more help.
http://aumha.org/a/stop.htm
Stay Safe Out There (^.^)
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