Hi I got this annoying thing “antivirus pro 2009″ on my computer Im very careful on what i click in to - I dont even know how it got there anyway I already have malwarebytes on my computer so I did run it and it after the scan it said that I needed to enter a windows xp cd in to the computer or it would go back to the same files (which might still be infected) I dont have the cd show I just clicked continue.. anyway I ran malwarebytes like 3 or 4 times today after the first time and it says that there are no infectious programs on my computer anymore but the the antivirus pro 2009 “X” and warning message continues to show on my taskbar? what can I do now? should I restore the system to another date?… please help!
I did sacn + reboot and re scanned w/ malware bytes its says that there isnt any virus' but the message continues to show! how can I remove it the message off the taskbar??
I meant *scan
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6 responses so far ↓
1 Scuba Steve // Nov 19, 2008
This is a very bad, nasty infection. This is a fraudulent Security program that has many different names. AntiVirus 2008, AntiVirus 2009, AntiSpyware 2008, AntiSpyware 2009, Win AntiVirus XP 2008, Win AntiVirus XP 2009, AntiVirus Vista 2008, AntiVirus Vista 2009, Win AntiVirus Vista 2008, Win AntiVirus Vista 2009
This infection keylogs everything you do. So if you have check bank account, checked email, entered in any personal info. Then everything that has been entered is now compromised. You need to change every user name & password to every account that you checked while this infect has been on the system.
Keep in mind to only change the credentials after the system is healthy. I have helped someone who ended up spending over $300 giving it to them trying to remove the infections it says it finds. Which are all fraudulent claims. It will keep asking for more and more money to remore more and more stuff thats not infected.
In deleting those items it finds only makes it next to impossable to remove the infection. Most of the time a full format and reinstall of windows is the key to this.
I would first start by installing either AVG and or Malwarebytes, they are free and both work good. How ever if they do not work and you are still having issues you can check out this site for more help. http://www.nicklockard.com
2 golfer2 // Nov 19, 2008
http://www.malwarebytes.org
Update and run a full scan, it’s free.
3 Daniel A // Nov 19, 2008
System restore probably won’t work since malware can infect the system restore points. You can clean system restore after the infection is gone by turning it off and on.
To remove antivirus pro 2009
Use Malwarebytes AntiMalware again but this time scan in Safe Mode
http://www.computerhope.com/issues/chsafe.htm
You also may want to scan with SuperAntiSpyware(free) also
http://www.superantispyware.com/
4 ♥Rachel ™ // Nov 19, 2008
Do check out http://www.symantec.com/security_response/writeup.jsp?docid=2008-082521-2037-99#
They have the correct removal instructions. Be patient and read them carefully.
I’m not convincing you to, but malwarebytes definitely helped me. That nasty virus got removed, but traces of adware still remain in my PC.
5 A&M R // Nov 19, 2008
When a virus infects the system it is hard to rid of it without having some sort of ill effects afterwards. My best recommendation is to delete the partition then create a new one after that format it . Now the virus or any virus is gone forever 99.99% of the time. Noww the operating system can be re-installed.
Just re-installing the operating system won’t do. You need to delete the partition, create a new one and then format, then re-install the operating system.
Don’t back up any files at this point since they may be infected and infect your system all over again if you attempt to re-install them.
6 Jestin M // Nov 19, 2008
Instructions How to manually remove AntivirusPro2009 :
http://www.pcthreat.com/parasitebyid-7372en.html
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