The name is Total Secure 2009. It has pretty much deleted the My Documents folder, and the control panel, I think, because when I go to the start menu, it does not show any of those icons. Now my desktop background is an antivirus message, and these annoying pop ups say that my computer is at risk! I am thinking that if I delete Total Secure 2009 (I’ve gone to add and remove programs and removed it, but now it’s still in the bottom right corner of the screen) I can fix my problem. Please help!
I cannot go to "All Programs" there is no icon for it. Also, I cannot go to the task manager because it says that the administrator disabled it (even though I'm the administrator)
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4 responses so far ↓
1 CanadaRAM // Oct 21, 2008
Antivirus 2009 (or 2008, or Antivirus XP2009 or other names - there are many clones of this rogue software) is a piece of malware that infects your computer and constantly pops up notices that you have an infection and you have to buy or update Antivirus 2009. This is a scam to trick you into paying $30 for some useless software. The malware installed when you downloaded something from the web, sometimes masquerading as a video codec or other useful software. It is persistent, and infects a number of Windows files.
First download the following (if the virus is blocking your internet, you may have to download these on another machine and burn to CD or copy to a USB memory stick)
Malwarebytes: http://www.malwarebytes.org/mbam.php
Superantispyware: http://www.superantispyware.com/superantispywarefreevspro.html
CCleaner (cleans out caches) http://www.ccleaner.com
Avast! 4 Home: http://www.avast.com/eng/download-avast-home.html
Now, start the machine in Safe Mode (hit the F8 function key as the machine boots up, and choose Safe mode)
Turn off System Restore on your machine, but only until you get this fixed - many of these trojans get copied into the System Restore files, which anti-virus programs aren’t allowed to touch and the viruse could reinstall themselves from there. My Computer > Properties > System Restore.
Then run Malwarebytes, and clean everything it says
Then run Superantispyware
Then run Avast - If a virus infection is persistent, use Avast to do a boot-scan - click on “schedule boot-scan” and restart the computer
Then run CCleaner
Then turn System Restore back on.
Now install the antivirus program and antispyware program of your choice to do continuous scanning, and make sure you keep it up to date.
Always keep your Windows, web browser and Java software up to date - frequent patches are released to plug security holes.
http://www.pcworld.com/article/149298/10_quick_fixes_for_the_worst_security_nightmares.html
2 James W // Oct 21, 2008
or you could try going to (assuming windowsXP)
start
all programms
accessories
system tools
system restore
it takes your computer back to the last restore point (prob 1-3 days ago) and everything should be as it was.
3 smgray99 // Oct 21, 2008
An easier way is to download smitfraudfix.exe and run it in safe mode. That will get rid of all the garbage in a few easy steps.
4 species8472 // Oct 21, 2008
lol
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