When I receive an email with an attachment, after clicking on the attachment, a Norton virus scanner does its thing and then indicates that no virus was found and is safe to open. When clicking on the download button, the attachment doesn’t open. When I forward the email to my other email address (Hotmail), the attachment will open. It seems to be a Yahoo mail issue. Any help is appreciated.
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1 response so far ↓
1 hansonbrothershockeychick // Nov 20, 2008
I had the same problem, which had to do with my anti-virus (Trend Micro). I had to go into Virus Controls; then Protection Against Viruses; click on Settings and uncheck the box that said “Threats in Web mail attachments”. Remember, Yahoo uses Norton to download attachments so you can’t have two virus protections “running” at the same time.
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