Can banks offering Internet Banking expect their customers to have better Internet security protection than the banks' own protection? Details and sources please?
Can banks offering Internet Banking expect their customers to have better Internet security protection than the banks' own protection?
In this scenario the customer's username n password were stolen via a keylogger following which the perpetrator steals the customer's money. (How does this make a difference?) Can the bank insist that the customer's security be better than its own? (I'm on the customer's side)
Details and sources please?
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1 response so far ↓
1 payne747 // Apr 4, 2008
No, in fact they assume you have no protection at all. The connection between banks and your PC is always secure, it comes with your operating system and browser - and if you somehow managed to damage your software so much it can't perform a secure handshake - you'll get an error message, simple as that.
However the real danger comes from software already installed on your machine (such as spyware and keyloggers) which steal the information before it's even encrypted and transmitted. Banks are finally coming round to this notion, and some (notably Barclays) offer extra pin protection to ensure the card is present when accessing accounts from home.
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