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Cannot download attachments in Yahoo Mail — Norton scanning message never goes away no matter what file size?

July 1st, 2008 · No Comments

Whenever I try to download an attachment in Yahoo Mail, I get the "scanning for viruses with Norton" etc. message but it never stops. No matter what the file size, the scanning message never goes away and I cannot download attachments onto this computer.

If I forward the message to another computer it works fine so it's not the attachment that's the problem. This started happening a few weeks ago.

I also have no problem with any other webmail (Hotmail etc).

Windows XP
Firefox 3.0 (although it was happening with 2.0 as well)

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