When I run any anti-virus or anti-spyware software, my computer freezes and I have to restart it. I have the McAfee Security Suite running on Windows Vista Home Premium. At first, I figured it was a problem with my anti-virus software but then it did the same thing when I scanned with Windows Defender. I’ve tried scanning in safe mode. It didn’t freeze but it got stuck on one file and wouldn’t go to the next and I waited for a while then decided to restart. My computer is running fine but I would just like to be able to run a full scan and be assured that I don’t have a virus or anything. Any help will be greatly appreciated. Thanks
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2 responses so far ↓
1 Nick L // Sep 30, 2008
Your system could be infected, or it could be overheating. I would try scanning with another security program such as AVG. It also sounds like your system could use a tuneup.
If you would like to learn more about security and infections follow the link below
2 ♥(^-^)♥ // Sep 30, 2008
Your system may not have enough system resources to run both McAfee and Windows Defender. Allocate more virtual memory or uninstall one of them.
To be sure that you do not have virus.
Go to another PC and download Clamwin portable anti-virus program.
http://portableapps.com/apps/utilities/clamwin_portable
Document on how to configure ClamWin
http://support.real-time.com/open-source/clamwin/index.html
1) Install the Clamwin portable anti-virus program on an USB pen drive.
2) Update the anti-virus definition files.
3) Set the preference to remove virus.
4) Take this USB pen drive to your infected PC.
5) Boot up your infected PC in safe mode by pressing F8 during start up.
6) Plug in the USB pen drive and run Clamwin anti-virus program.
7) Scan all your drives for viruses.
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