my pc was doing it’s weekly scan and came across a virus (infostealer) in my recieved files, in a zip file which i don’t remember getting, but anyway, i was trying to look about how to delete it and i deleted it from my quarrenteen, i don’t know if i should have, but i can’t see it in my recieved files but i can when i search for it, but when i do that i can’t right click and delete it because i have this updated version of windows and i don’t know how to
pretty much, how can i delete this virus? the status in the weekly scan has a red x next to both, then one says the name of the file and the other says the name of the zip file, the file has “infostealer” as the virus and the other has none, it says they’re quarenteend, and it says the file is infected
help, please, cause then i can go to bed once it’s sorted, haha
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2 responses so far ↓
1 tkousted // Oct 11, 2008
You shouldnt have deleted it from Quarantine. When you Quarantine a file, its being put to a place where it does no harm (so in some way its ‘deleted’). Fact that you delete it, it can still manage to operate. Either always HEAL or QUARANTINE a file that is infected, simply deleting it wont work.
You should try do some scans with whatever programs you got and see what options you got when/if the programs you use detects the infected file. If you get Quarantine as an option, you should use that to get rid of it. Simply let infected files being quarantined FOREVER. When it comes to Healing the files (which some programs has as an option), that you can do too (in case you wanna keep the file but just not having it infected), but giving them a Quarantine is always 100% reliable if you dont want the file to do harm.
2 ilknur K // Oct 11, 2008
Try this http://www.technize.com/2008/06/03/how-to-remove-infostealer-pws-yahmali-virus/ http://answers.yahoo.com/question/index?qid=20070425231224AA7RsL3
http://www.securemost.com/articles/rm_infostealer.htm
Malwarebytes http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10878968 http://housecall.trendmicro.com/
http://siri.geekstogo.com/SmitfraudFix.php
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