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error installing antivirus software can someone help?

May 25th, 2008 · 1 Comment

I am trying to install avg antivirus but as soon as it is just nearly finished i get an error message saying:
Local Machine: installation failed
Installation:
Error: Action failed for file license_us.txt: creating file…
File opening failed
Error 0xe001042c

Does anyone know why this is or what to suggest

Any help would be gratefully appreciated

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    Tags: Antivirus


    1 response so far ↓

    • 1 savvie // May 25, 2008

      Did you uninstall the previous version?
      Download ccleaner http://www.vnunet.com/vnunet/downloads/2128975/ccleaner-14
      Download latest AVG or AVAST
      http://www.vnunet.com/vnunet/downloads/2129071/avg-antivirus-free-edition
      http://www.vnunet.com/vnunet/downloads/2128339/avast-home-edition
      Uninstall AVG from control panel, then run ccleaner
      then AVG or AVAST that you downloaded

      Good Luck

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