i have tries all this suggestions
http://answers.yahoo.com/question/index;_ylt=AviVlIu6kaAreovFjtMHPBXsy6IX;_ylv=3?qid=20081114045807AAfdWzR
but still avast cant delete this virus named something as system volume and avast say its malware and member of nrgc family and it could not delete it as it has no power
pls help how to get rid of it
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4 responses so far ↓
1 MLM // Nov 14, 2008
If it is located in the System Volume Information folder, that means that the malware is located in the System Restore Files.
Many anti-virus products cannot remove viruses from system restore thus the reason for clearing out possible infected points. For reference to this, see the link below:
http://www.bleepingcomputer.com/tutorials/tutorial56.html#problems
There are several ways to disable system restore but, for XP, the easiest is to go to Control Panel, System, System Restore tab and tick the box to "Turn off system restore on all drives", click Apply, click OK and reboot. Follow the same steps when you log back on to re-enable system restore by removing the tickmark.
2 mick f // Nov 14, 2008
malwarebytes antimalware is free run it
than superantispyware
than a-squared free
it will remove from system restore if u turn it off
scan than reboot an reset the restore point
3 Kemppe C // Nov 14, 2008
That’s what you looking for! Too much to type, so just watch here’s the link http://livevidportal.com/index.php?q=Related-Video
This small video WILL REALLY HELP YOU!
4 msvpsp // Nov 14, 2008
Try to use avira antivirus personal.
Open http://www.download.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html?cdlPid=10901492
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