I just ran Avast! (the antiviral/antispyware program) on my wife’s computer and it reported that the following files were infected (reason is in brackets following each file name)
webp2pinstaller.dll win32:adw-gen [Adw])
C:\windows\444.470 (win32:rootkit-gen [Rkt])
c:\windows\system32\clbdll(2).dll (win32:vunDrop [Drp])
c:\windows\system32\P2P Networking\marshal.dll (win32:Adware-gen [Adw])
There was also a file that Avast says contained a Trojan.. The filename started with “c:\windows\system32\tuvTk”, but as I was writing it down Avast finished and exited/rebooted my system (of COURSE the menu shows no previous scan results)…
I’m hoping I can get away with just deleting these files, thereby fixing the problems she’s having (slow running computer). What I’d like to know is: are any of these files essential? Will she have trouble running Windows XP without them? Will the trojan/virus/adware continue to spread even if I DO remove them/put them in the “Avast! Virus Chest”?
We’d like to be able to fix this problem without spending any money, as virus programs tend to be expensive..
Thanks a ton for your help!!
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7 responses so far ↓
1 ilknur K // Nov 20, 2008
To help Avast to Remove Spyware Adware in you Computer Try to Use This Download and Scan Use Malwarebytes http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10896905
Download and Scan Use SuperAntispyware http://www.superantispyware.com/
2 Enrique v // Nov 20, 2008
I agree with daniel, down load from his link,malwarebyte… and install it’ll do the job. dn’nt you ever be forced to buy an antivirus, they are installing it then extorting you.
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
3 cotojo // Nov 20, 2008
Open Avast and after the splash screen where it carries out its memory test, click the options button on top left and select ‘Schedule Boot-Time Scan’.
In the new window select your drive, use the Browse button and tick C:\ then tick ‘Scan Archive files’, tick ‘Advanced Options’ and select from the dropdown menu ‘Delete infected file’, leave the last option as it is ‘Ask for confirmation’ then click Schedule after which you will be prompted to reboot so that Avast can carry out a full and thorough boot-time scan.
Also use the following free programs, download, install, update and reboot into Safe Mode to remove:
Malwarebytes Anti-Malware:
http://www.malwarebytes.org/mbam.php
Select Full Scan.
Remove all infections that it finds after scan.
SUPERAntiSpyware Free Edition:
http://www.superantispyware.com/superantispywarefreevspro.html
Select Scan your Computer, select your drive and select Perform Complete Scan and remove infections, then click on Preferences, click Repairs Tab and click on any of the System and Browser Repair Items that you may have problems with then click Perform Repair.
Use BOTH for maximum effect as they work slightly differently.
4 Gicose // Nov 20, 2008
Well a trojon is a type of spyware or malware or whatever you want to call it, what they do is download files to your computer without you knowing but i would recommened you go to download.com and find a free anti-virus program because all download.com programs are tested virus free i would recommend AntiVir PE Classic because that is what i used to get rid of your trojon take my advice remember download.com….ok…good luck.
5 Jake // Nov 20, 2008
Ok what you could do it first of all if you have got access to the internet go to: http://free.avg.com/download-avg-anti-virus-free-edition
Click on the left most link and download the free version of avg anti virus.
Next remove/uninstall Avast if its expired. Install avg, run the scanner, avg will remove all the trojans and viruses. Reboot your computer and it should be fine.
Deleting and moving files without the consent of a program running on your computer could lock up other programs and eventually stop your computer from functioning. It can only be done if your 100% sure its the right file and is not recommended by me.
All the best
6 gilbert s // Nov 20, 2008
i would look them up first some trogans are activated by executing certin commands such as deleting it
7 Jason T // Nov 20, 2008
these files are not essential for windows xp; however, just deleting them may not fix the entire problem.. I'd delete the entire directory structure in c:\windows\system32\p2p networking and delete whatever started with tuvTk, whether it was a directory or a file..
EDIT:
I forgot to mention, before you delete the files, reboot into safe mode. If you don't know how, hit F8 right as you see the very first Windows XP screen during boot up and it will pull up a menu, choose safe mode.
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