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help, how to get ride of trojan and spyware???

April 23rd, 2008 · 3 Comments

so basically about a few weeks ago, really random pop-ups kept showing up and i knew that it was spyware.
i then downloaded super anti spyware and that didnt seem to work after a few weeks.

and than suddenly i got trojan.
i tried to download a new anti-spyware, but that didnt work, and than suddenly,

my computer went to a blue screen that says
stop:c000021a {fatal system error}
the windows logon process system process terminated unexpectedly with a status of 0xc0000005 (0×00000000 0×00000000)
the system has been shut down.

so then i turned if off and tried it again and even before the login screen, the blue screen came up.

WHAT DO I DO?!

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    Tags: Spyware


    3 responses so far ↓

    • 1 Indy G // Apr 23, 2008

      Sounds like this is a pretty bad one and has already hit system files. Your best bet is to just reformat the hard drive and start from scratch. It will be much easier than fighting this virus. Insert the windows cd and boot to it. Then just delete the partition (c:) and install a new copy.

    • 2 Best D // Apr 23, 2008

      To remove spyware,there are many solutions exist, all of them with their own strengths and weaknesses.
      You had better install at least 2 antispyware
      Top 5 anti-spywares reviews,comparisons and download links on
      http://www.anti-spyware-center.com
      You can download and scan your computer for free.

    • 3 Kitt U // Apr 23, 2008

      Could be a problem with device drivers, hardware or software . This problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html . You can also run a free registry scan using utilities from http://re7.info

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