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help using ca antivirus?

May 23rd, 2008 · 1 Comment

I have CA Anti-virus on my pc. and i've been getting pc pop ups that warn me about spyware on my pc. this happens as soon as i turn on the pc. it stopping me from using the internet. maraculosly its back right now but idk for how long so i came here. i ran a spyware scan and virus but the virus scan didnt find any virus. the spyware scan came up with one, but there are only two options "exclude selected spyware" and "quarantine all spyware".whis option will actually get rid of the spyware?

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    Tags: Antivirus


    1 response so far ↓

    • 1 Rowen // May 23, 2008

      I had CA Security Suite and sometimes I switched on (I am on broadband and online as soon as I start the PC), I would get a pop-up saying my PC was not protected. So I would open the Icon and find everything, firewall-Anti-Virus-Anti-Spyware etc were all turned off. After I changed my knickers I found it was because I hadn't been running scans every month. So as you have just run scans, that is probably why everything is back to normal. Just remember to run scans once a month at least. (I am now with AVG because of this stupid error message). With the Spyware message, click Quarantine all Spyware.

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