ok i have a dell laptop & there is my account & the guest account anyway i tried to change my password & it kept telling me that it wouldnt go through. so i just signed off then later i came back to it & it wouldnt let me on. what do i do?? all my info is on my account & i cant get to it.
1 day ago
Additional Details
3 hours ago
ok what exactly is xp & i have an inspiron e1405. & did that yesturday but it said:
safe mode
repair computer
& some other stuff.
& i clicked safe mode but it didnt give me a box.
3 hours ago
ok i just went & did it again but it took me to this page with alot of things on it.
& then went to my regular page & there was no start button.
3 hours ago
& there is NO start or run to click
2 hours ago
ohh and i have windows vista.
does that change anything??
someone please help me!
okk well when i go into safe mode it just ges like this….
jnaisdfhndsfcdsmvcjkgbcjkds
ncjidsfncsdkjfcaidssmkasljdc
dsnifenwa
with all these letters & numbers & it take me straight to my login & i still cant login.
& i have safe mode.
safe mode with network
& safe mode with prompt
& some other junk shows with i click f8
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3 responses so far ↓
1 1411 // Jun 19, 2008
sounds like a virus has infected ur pc and when the pc starts the virus is attacking vulnerably areas if u can get on the guest acount go to avast.com and download avast 4 home edition it is totaly free then run a boot time scan
2 lolmaster // Jun 19, 2008
I have Vista as well so I know how to help you.
Step 1. Shut Down Your Computer
Step 2. Load It Up
Step 3. First it will show the dell logo, you have to press F8 to access the menu. This is the Safe Mode part.
Step 4. Choose Safe Mode. If you can't see the start button press the Windows Key(The flag)
Step 5. It will show a box saying this:
Username:
Administrator
Password:
___________
Step 6. If you didn't set a password(No one usually does), click [Enter]
Step 7. Go to the start menu and click Control Panel.
Step 8. Go to User Accounts.
Step 9. Find your account name and click it.
Step 10. Click Change Password.
Step 11. Change the password.
Step 12. Reboot.
Step 13. Login with your new password.
3 tikyo security answerers // Jun 19, 2008
go to safe mode. start your pc start tapping F8>use the arrow key to select safe mode>press enter>there should be 2 account your account and the administrator account. select the administrator account. now you can delete the password or your account. just go to control panel user account and find your username.
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