Before you answer, I want everyone to know what I'velready done. I already turned my system restore to off mode, I installed the virus definitions, and ran a full virus scan in normal and safe mode. After that, Norton Internet Security still couldn't remove the Hacktool virus. I'm a little apprehensive about trying to install more antivus programs that may a negetively effect the Norton Internet Security. So if you have had this problem and know how to truly and successfully remove it, any simple explanations will be great. I'm not really computer savy. My hubby unfortunately had to leave for a mission with the military and he usally fixes these sor of problems, Thank you for your help.
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2 responses so far ↓
1 rev_olie // Jul 10, 2008
Hi
Norton internet security is no good for removing this form of virus in fact any.
Yuo will need better security software. People with norton have had no problmes with this so try it
Download and install Spybot S&D
http://www.safer-networking.org/it/download/index.html
Install update THEN imunize the system. Then do a full scan and this will remove the virus
Also take a look here at just how bad noton is
http://www.matousec.com/projects/firewall-challenge/results.php
Hope this helps
2 mewfan // Jul 10, 2008
Norton s.u.c.k.s
Try superantispyware
http://www.superantispyware.com
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