My computer came pre-installed with a trial version of Norton Internet Security. From the recommendation of a friend in the computer tech industry, we bought a subscription to AVG. When I try to remove Norton from the Add or Remove Programs, it won't go away, but it does not appear on my Start Menu, Desktop, or anywhere else. But I know it is installed because every time I turn my computer on, a window pops up saying Norton is corrupt because it is missing a file. How do i get rid of it?
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3 responses so far ↓
1 Don // Feb 28, 2009
symantec.com and norton.com offer a free removal tool
2 tgtips // Feb 28, 2009
Hi,
Symantec has a free removal tool that completely removes Norton.
You can go here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 and select the product your computer came with and download the appropriate tool that way.
Regards,
TgTips
3 AllenX02 // Feb 28, 2009
Restart your computer and if that doesn't work boot in safe mode via F8 and try again.
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