-I'm not a computer genius-
I have 5 files that I need to delete.
but I'm scared that I might mess up my computer. so does anyone know how to safely remove these files?
I guess they're from that malicious Vundo Trojan or something
i found these while doing a scan, but I don't think that my antivirus recognizes them or is able to delete them permanently without it coming back when I reboot windows
as of now, I haven't rebooted the system b/c I'm afraid of all those pop-ups coming back, it's running smoothly after I tried to delete it yesterday, but I know it's going to come back >=/
-these were found using the free version of prevx
qegbdmwf.dll
gxvpsafm.dll [toolbar that keeps coming up in IE]
gfetqaxsqsb.dll
sys2d4 [I don't even know what this is, it doesn't even have an icon. and it has more files like sys2d5 and 6 and 7 so on.]
tovafrnm [this is not a .dll file, but it's in the same directory]
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4 responses so far ↓
1 Blue Magic // Jun 26, 2008
scan with malwarebytes
http://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
2 Doctor Frankenstein // Jun 26, 2008
You delete them there just parts of propgrams. As long as it's not part of a normal running program and is a NEW added ddl just delete go in safe mode if it don't let you delete it.
3 jacob_5503 // Jun 26, 2008
Just delete them, they won't hurt anything by not being there - they aren't associated with windows at all, but they are loaded into memory as a trojan or adware.
Select them and press shift-delete to permanently delete them.
If it says access denied, go into task manager and go to processes, they should be under that tab. Right-click and select close tree, then try again. If that doesn't work make sure they aren't read only by right clicking them and seeing if the read-only box is checked. If so, uncheck, and delete.
4 Computer Doc // Jun 26, 2008
I checked the first one and it is definitely a virus.
You should get rid of these files by doing an online scan such as the one provided by Bitdefender http://www.bitdefender.com/scan8/ie.html.
Once this cleans your computer, you should make sure to protect yourself with an internet security suite such Bitdefender Total Security or Norton internet security 2008.
There is more information here http://www.ask-the-computer-doc.com/computer-internet-security.html
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