basically i bought kaspersky and i have uninstalled mcafee on the laptop but when i go to install kaspersky it says mcafee internet suite needs to be removed before the installation can continue. I have looked to delete this Mcafee and is in a folder Sony folder called MFU .
there is no option though to uninstall it
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1 response so far ↓
1 Panchakeharan // Mar 10, 2009
Download the removal tool from:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Click Save and save the file to a folder on your computer.
Navigate to the folder where the file was saved.
Make sure all McAfee windows are closed.
Double-click MCPR.exe to run the removal tool.
Note: Windows Vista users must right-click MCPR.exe and select Run as Administrator.
Restart your computer after receiving the message CleanUp Successful.
Your McAfee product will not be fully removed until the system is restarted.
If the message Cleanup Unsuccessful is displayed, follow the steps below to view and save your MCPR log files for analysis by Technical Support.
Saving troubleshooting logs
On the Cleanup Unsuccessful notification dialog, click View Logs.
Your troubleshooting logs will open in a Notepad window. Click File, Save As, and save the file to your Desktop. Name the file MCPR_date.txt (for example: MCPR_Jan10_08.txt).
Contact McAfee Technical Support and provide the log file to your technician for troubleshooting.
When all McAfee products are removed from your computer, continue to Step 3.
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