I just bought a JetFlash from Transcend that has a Trend Micro USB Security pre-installed. I thought the anti-virus would be some help to keep my wares virus-free but it’s causing me a headache! I use 2 computers: one PC and one Mac. Though I can use the flash drive on my PC, I found out today that I can’t use it on my Mac. Such a drag.
I guess there’s some sort of partition on the drive (Every time I plug it in, my PC registers 2 removable hardwares.). Don’t know how to delete it though. Can’t find an uninstall.exe on the drive either. Thanks for the help!
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2 responses so far ↓
1 tugiyana // Nov 2, 2009
I don’t knowledge about Mac OS, but in Windows OS may be you can disable autorun/autoplay first, with setting up your “gpedit.msc” from Start>>Run>>gpedit.msc >>>User-Configuration>>System>>> >choice enable in radio button. Thats all!! (refresh or restart to take effect) Now when You insert CD/DVD in your drive or your Flash disk windows go in silence mode no pop up “open with” appear it mean you protect your PC from virus too (remember virus created autorun in flash disk to execute their script) But you still can browse your file in explore. May be now you can delete your Trend_micro_usb folder. Hope is works..
2 Gintaras // Nov 17, 2009
How to remove transcend usb security from JetFlash V15
At fast I run this tools: http://knowledgedocs.misgl.com/Facets/Trend/Tools/PCCTool15EN.exe
[B] Uninstall, select Trend Micro Antivirus, then pres button 4.Uninstall, wait for finishing.
Still visible Trend Security USB CD.
From FLASH manufacturer web I download “OnlineRecovery_V15″ (i have JetFlash V15) http://www.transcendusa.com/Support/DLCenter/index.asp?axn=SRH2&ModNo=245&ItemID=TS16GJFV15&Controller=#5
Run tools, he asked to re-connect the flash. I did it, but not finished the reconstruction procedure, turn off the program, when asked to choose the capacity of my USB flash drive. I opened my computer and I do not see trend UBS Security CD-drive. Go tu disk management (on “My Computer” right mouse button, select manager, go to disk management). I see USB device 1,86GB and unlocated space ~22MB. I can’t join (extend) this space to my usb flash drive. OK. I boot my system in Ubuntu Linux 9,10 (You can run a different distribution or LiveCD). Run disk tools DISK UTILITY (System-Administration-Disk utility) and I see JetFlash V15 with two partitions 1.86 G and 22MB. I deleted both partitions and created one partition (if you will not delete the partition, unmount partition from desktop and then delete) . Reboot system to Windows and we see a partition without any trend security CD-drive. You can see in disk managent (on “My Computer” right mouse button, select manager, go to disk management) USB flash one partition. You can also reformat the USB flash drive on Windows.
P.s. Sorry for the mistakes.
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