So, I have around four hundred active threats on my computer. I did a scan, and clicked on the "detected" tab that the program has. I am stuck here! How is it that I delete the threats? When I right click, My "disinfect all" option does not work. I've been reading around a bit, and nobody has a really clear cut way to do this (That is explained). If anybody could explain this to me it would be awesome (:
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2 responses so far ↓
1 mick f // May 16, 2009
after u scan go to detected at the bottom right ur report will come up either delete / fix or put in quarantine
i suggest u read ur user guide it explains all about this and kaspersky does have a support feature
2 Gяαнαм ☠☠☠☠ // May 16, 2009
Kaspersky is very good both at detecting and removing malware. However, it is not very good at telling its users what it is doing, and doesn't seem to give much control to the user.
All of the threats Kaspersky picked up on your computer, it will have either removed automatically or quarantined. I have had this problem where I am unsure whether I need to press disinfect or anything, but it will have done it by itself.
However, since your computer was infected to that extent, I advise downloading a few more fre programs just to remove any last malware left.
Malwarebytes Anti-Malware
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Ad-Aware
http://download.cnet.com/Ad-Aware-Anniversary-Edition/3000-8022_4-10045910.html
Install and full scan with these. They should be able to completely clean out your computer.
Hope this helps
Good luck
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