I know AVG is a really good anti-virus, but it just irritates me when I uninstall the program, and then try to re-install it again, it won't install. It says there are errors and warnings. I've read several questions regarding my problem, and I found out that there will be problems in re-installing AVG again when I don't COMPLETELY remove all of the past AVG items. I've had this problem in the past and I didn't know the cause of the problem, so I ended up using another anti-virus. This time, I used the "add or remove programs" in the control panel to remove AVG, but I guess that was a bad idea, and it failed to remove everything.
I tried someone's advice on using REGEDIT to remove the registry files, but I cannot delete them. I also tried using system restore, but it complicated things more. Can anyone please help me or give me a solution I can possibly do? I really want to use AVG again.
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2 responses so far ↓
1 Onestep downfrom God // Apr 28, 2008
AVG 8 is out now.
If you really want to remove all of AVG7 you'll have to use a cleaner, such as McAfee Quick Clean or (better still) AWC2 (free from IOBIT.com)
2 spywaredr // Apr 28, 2008
REMOVE PROGRAMS:
XP Home:
right click taskbar icon
select exit
all programs:
look for program and use it's uninstall file
IF THERE IS ..NO..UNINSTALL FILE ON ALL PROGRAMS…DO THIS:
start–control panel–add/remove programs:
click program to highlight
click change/remove
next:
right click program in all programs listing IF IT'S STILL THERE
next:
start–my computer–local disk drive (c)
windows–program folder
right click and select delete
next:
start–my documents–my downloads folder [ or wherever you download new software ]
right click–select delete
DANGER ! DANGER ! DANGER !
FOR QUALIFIED,ADVANCED USERS ONLY !!
NOT RESPONSIBLE FOR BLOWING OUT THE PC'S BRAINS !
open registry:
start–run–enter:
regedit
there are 4 registry keys to check:
hkey_classes_root
hkey_current_user
hkey_local_machine
hkey_users
each "key" will have EITHER a triangle OR + before it.
clicking that will open that key and close it
+ hkey_classes_root
click triangle or +
same for software
now look for name of program being removed
caveate here:
some programs have two file names
ex:
norton & symantic
avast & alwil
rootkit revealer & systernal
get the picture?
make SURE you know ALL the file names of the program you are removing or there will be files left behind.
ok,where were we? oh,ok ! nexxxxt ,lol !
right click each key and select delete
close that key and proceed to next one
next up,current_user:
+ hkey_current_user
open key,click on triangle or + to open
open software,open key,click on triangle or + to open
+ software
right click each key and select delete
next:
+ hkey_local machine
open key,click on triangle or + to open
next:
+ hkey_users
open key,click on triangle or + to open
open + default
open key,click on triangle or + to open
right click program key and select delete
VISTA:
the add/remove application is renamed programs & features.
accessed through:
start–control panel–default programs–programs and features
click program then click uninstall
my computer has been renamed computer and my documents has been renamed documents
other than that,there's no difference between XP & Vista when removing programs
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