Please pay attention to these premises:
- Someone else’s computer monitor display got messed up so no image registers on the screen when the computer reboots.
- The computer CAN boot safely in safe mode, and the computer monitor shows safe mode properly. Yet, if you modify the display settings there, they don’t translate to non-safe mode - so the problem remains.
- The computer is a laptop whose original screen doesn’t work, so another monitor was set-up to use with this laptop. This second, standalone monitor is the one that now is not showing an image.
- I don’t know what settings this person changed in display (again, I was not the person involved), but I believe it was the Display choice of monitor - that’s why when the computer reboots, it sends its image to the laptop display (which is broken), and that’s why we have the problem.
Essentially, then, I need to change the display settings in this computer - but cannot do it from safe-mode. Some ideas I have are:
- Save all relevant documents and reinstall XP.
- System Restore: I tried it, but it didn’t work. The computer shows the same problem, even after trying different restore points.
- Create another user profile and work from that one.
- It’s not the cables or the monitor itself (again, the monitor works with safe-mode).
Any lunchtime answers are appreciated, as long as they are thorough and from professionals. Thanks much.
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2 responses so far ↓
1 gregory_dittman // Aug 26, 2008
Delete the driver in safe mode and reboot. It should set everything back to factor settings.
If that doesn’t work, there could be a virus. Run a virus checker in safe mode. Some viruses don’t work in safe mode, which is why the monitor works in safe mode and not otherwise.
2 s c // Aug 26, 2008
— This might be due do failure in display driver
—- or the video card would have been damaged
—= or there may be some spywares or malwares or viruses that may be
causing this problem
—–check for the connection in the motherboard too.
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