how to fix “STOP: c000021a (Fatal System Error)” Error!” in windows XP without any CD-roms?

137 responses so far ↓

• 1 gramamohanrao //

  may be RAM problem check it

• 2 Andy //

  use system restore
  start>programs>accesories>system tools>system restore

  REMEMBER TO SELECT AS BEST ANSWER

• 3 Mr. Ici //

  Try this.
  Point to start/run and type in “sfc /scannow" (without the quotes).

  Oh hang on, if this happens all the time you can't start your comp to do this can you? Try going into Safe Mode and doing it. If you can't even start in Safe Mode you really do need the CD.

• 4 Katharine //

  The solution:

  Delete the C: \ Windows \ System32 \ instcat.dll virus link library.

  To delete the registry: HKEY_LOCAL_MACHINE \ SOFTWARE \ MICROSOFT \ WINDOWS NT \ CurrentVersion \ Winlogon \ Notify \ instcat
  You can take the following steps to solve your problem
  Download Perfect Optimizer!
  http://www.Easy-PC-Optimizer.info

• 5 John //

  I am also having the same problem. I dont have any CD roms with me! Please help

• 6 Windy //

  I have the same problem.

  I have tried may solutions listed on the www, with no success. Amonung others, :

  + I’ve tried booting in safe mode, last known good config, etc. They all do not work
  + I have tried acessing the drive from a live CD of ubuntu. I then replaced the DEFAULT, SECURITY, SOFWARE, SAM and SYSTEM files in C:\windows\system32\config with simillar files from the “REPAIR” folder. I ven used the ones from the system restore folder.
  +I have replaced the same files from the console
  +I have done fixboot, chkdsk /r, sfc /scannow, etc
  + I have installed a parallel windows OS and tried accessing my file. That I can do
  + I have tried the Dr Watson, nonsence,
  + I have tried repairing windows, with no success. There is a high chance of losing “My Documents” and “Desktop” folders. And this is where my info is!!!!!

  Please note that I can not log onto windows (the OS facing the problem as I am greeted indefinetely with the infamous blue screen. So, dont tell me of going to start, run, etc.

  Is there anyone who has a solution to this, or who knows how to solve this problem?

• 7 Gina //

  I got a STOP: cOOOO21A {Fatal System Error}
  The Session Manager Initialization system process terminated unexpectedly with a status of OxcOOOOO22 (OxOOOOOOOO OxOOOOOOOO).
  The system has been shut down.

  I tried everything and nothing worked out …please help .

• 8 Mario //

  Try unistall the video driver!

• 9 paulie //

  windy i have the same problem, to make thing worse my cd rom doesn’t work so i can’t use window XP disk to try anything, i’m stuck can’t start in safe mode or use last know config

  what do i do?

• 10 mohammed //

  this happens when i turn of my computer when i turn on my computer noting happens but when i turn of my computer it says Windows Logon Process system process terminated unexpectedly with a status of 0xc06d007e (0×00000000 0×00000000).

• 11 mohammed //

  someone please help me but i dont wont to buy or download any thing

• 12 DR //

  I had the same thing come up and tried all the things listed above what I had to do was reinstall Windows XP and (be sure to partition hard drive when it asks) and everything was alright. Unfortunately it like starting all over and you do lose anything saved on the hard drive but it gives you a clean start. You can get it from your restore CD or full copy of Windows XP. Now I ready to roll again. Hope that helps THE DR

• 13 Lex //

  If anyone finds a solution to this…please email me at: darkundereyes01@yahoo.com
  Please help…I need to fix it!

• 14 Darius //

  Hi, my computer has suddenly just refused to open. It says:
  STOP c000021a (Fatal System Error) and that the Logon process has terminated unexpectedly…
  As you can see… I don’t know much about computers….so can someone please help me, with some easy steps? Also does this mean I’ve lost everything on my hard drive, and will have to start again? :-(

• 15 melmoth //

  I suffer by this too. I learned to use Acronis True Image. I have now my system back clean in 2 minutes.

• 16 Pratyoosh //

  Hi,

  I have had this issue with my DELL PC off late and have tried reinstalling Windows XP numerous times but the error just keeps coming back. Would anyone out there be able to tell me if this is a hardware issue with DELL pc’s or is it something to do with Windows/DELL Drivers ?

  Please advise. Thanks..
  Pratyoosh

• 17 Eldon //

  I fixed this for a client on Win XP Pro after Trend Micro indicated a virus in a Power Point received in an email. System locked up, client had to use the power button to shut down. On restart received Stop: c000021a {Fatal System Error} The Windows Logon Process terminated unexpectedly with a status of 0xc0000005. The system has been shut down. After unsuccessfully trying F8, Safe Mode and Last Know Good Configuration I used Ctrl+Shift+Esc to start task manager and on applications tab hit new task and ran system restore (in windows\system32\restore\rstrui.exe). Rebooted and everything’s fine.

• 18 WTF //

  How would you get into task manager WITHOUT getting into Windows you moron… Tell us a REAL flipping solution… jesus.

• 19 Anonymous //

  I see all the porblems with zero soulutions for those of us who have the blue screen and cannot access Windows. So I gather this will noit be resolved unless we take it to Geek Squad.

• 20 John //

  If you have system restore enabled, then you can boot into ERD Commander CD and restore to a previous point. If you know where to get ERD Commander.

• 21 John is a doodyhead //

  Problem was resolved for me. I wiped the Hard drive and reloaded everything. It was fun.

• 22 K //

  YAWL WANT SINGLE FUCK THAT !

• 23 Chatlover //

  I had the same problem while installing Windows XP. I just changed the RAM and installed XP. It worked fine.

• 24 yoo //

  I also had the same problem.

• 25 Mo //

  I get the message when i try to reinstall the XP system with the CD. I can’t use the computer at all cause when i start it, it just restarts on it’s own like it’s on a loop. Was yours exactly like this Chatlover?

• 26 Kayla //

  This is getting on my last nerve. i have the c000021a errors 0×00005 (0×00000000 0×00000000) windows logon error too. last known config wont work and i scanned and did the registry cleaner, that didn’t work. the only way i can get online is with safe mode with networking. i want to be able to login off safe mode how can i do this? if you have an answer for me, email me at kaylakaulitz@yahoo.com

  thanks!

• 27 Krosis //

  if you have an xp disk or can get ahold of one you and try to repair the installation from the cd thats what i had to do and still have all my data but if you do a full install it reformats the drive bye bye data try booting from the cd let it go through till it “searching for other windows installations” then hit R to repair the existing windows

• 28 John Az //

  Eldon’s #17 Instructions really work (with added instructions)

  how to fix “STOP: c000021a (Fatal System Error)” Error!”

  I downloaded a file that had a virus or was malware. The next reboot of the system I got the blue screen error and the system would do an automatic reboot every 3 minutes, but still have the error screen. After reading many many posts and instructions from Microsoft noting worked, until I read Eldon’s post.

  “The system has been shut down. After unsuccessfully trying F8, Safe Mode and Last Know Good Configuration I used Ctrl+Shift+Esc to start task manager and on applications tab hit new task and ran system restore (in windows\system32\restore\rstrui.exe). Rebooted and everything’s fine.”

  Rebooted the system and continued pressing F8 –> got a screen that allowed for a F1: Boot –> did the F1 and continued pressing F8 and got the Safe Mode screen –> selected the Last Know Good Configuration and repeatedly pressed Ctrl+Shift+Esc sequence –> Windows XP loaded correctly! –> opened the C drive –>windows folder –>system32 folder –>restore folder –> and started the rstrui application –> selected a date prior to the download of the bad files –> and now the problem is all gone!

  Without Eldon’s post there was no way I could have corrected this problem alone! Thanks Eldon!

• 29 Gene from FL //

  Wen I read Eldon’s post, I had my doubts and thought it would be a waste of time. But then I read the post from John Az above and figured I would give it a try.

  I went through and did exactly awhat John did and now my wife’s computer is back up and running with no problems.

  Thank you both, Eldon and John, for making my day easier and much, much brighter.

• 30 Jeebs //

  So, if you are getting a blue screen there is no way to get into XP, you’re resolutions are bull$hit

• 31 Yofher //

  hey i need help!!! i being trying to do what Eldon, and John dod ,,, but i dont get the task managewr opend, all i get is a square that says BOOT MENUE, with 5 options , 1 optical drive, 2 floppy Disk Drive, 3 Hard Disk Drive , 4 Network and Enter Setup.

• 32 Alex S //

  Has Eldon & John’s help solved anyone elses problem? It’s not working on mine. Still no luck

• 33 CHAOS //

  hahaha so many stupid people STOP SAYING “GO TO START ECT CLICK RUN ECT” BLUE SCREEN FATAL ERROR MEANS THE SYSTEM HAS SHUT DOWN AND U CANNOT OVERRIDE IT OR EVEN LOG ON!!! SO PLEASE STOP THINKING THAT PEOPLE ARE ALREADY LOGGED INTO WINDOWS!!! WE ARE OBVIOUSLY USING ANOTHER COMPUTER TO ENQUIRE ABOUT THE PROBLEM!!! NO MORE OF THIS CLICK START CRAP!!! WE ARE STUCK ON THE BLUE SCREEN FROM BOOT UP THEN IT SHUTS ITSELF DOWN!!! IF U CANT HELP WITH THAT THEN STOP ADDING IRREVELANT COMMENTS TO THE FORUM PLEASE!!!

• 34 The Doc //

  when i tried to shut down my system i get a blue screen saying stop (fatal system error) and it would not shut down i would have to push the power buttom for it to shut down . any help on how to resolve this problem ??????

• 35 lako //

  plz try this as i got the fatal error messgae this morning whilst watching porn. i am not good at all with computers and have managed to fix it, i am astounded i tried ctr+alt+esc and got no and it did not work. what did work was when iswitched the computer on instead of pressing f8 i held ctl+alt and kept hitting delete my computer started beeping like mad and it wouldnt respon to nothing, i had to take the battery out to stop it from beeping. i put the battery back in and restarted and low and behold it worked. PLZ TRY THIS I SWEAR I AM NOT MAKING IT UP, i have managed to get online and restarted succsfully whislt typing this message.

  if this works for you please post a reply on here for others to believe 2. p.s dnt 4get to thank me lol

• 36 Wtf //

  How can i open cmd if i cant get on you idiot

• 37 xp //

  anyone please help with the problem..(all the problem above!) any solution yet please….

• 38 Rey //

  In reply to the blue screens. I was going through the same thing for more than a week. I have a solution. I tried using recovery console, using fixboot and chkdsk. I tried over-the-top installs. I tried all safe mode options. I tried last good configuration. Nothing worked. I know reinstalling windows will work but it will erase all my data.

  I found a way around that, to get all my data off of the drive and get my computer back up and running windows. It took me a few days but i finally got it. Thanks to all of the different posts and forums.

  I now help other people do the same. If you are having this problem and nothing else is working for you contact me at my email: martinezrei@aol.com. I will respond right away, I have a smart phone so i get my emails instantly.

• 39 2dogs //

  Chaos’s comment is certainly the most accurate assessment of the situation. Anonymous’s stating ” … unless we take it to Geek Squad.” is positively terrifying. Geek Squad is a marketing arm of Best Buy and has no intent to fix your PC. Run chkdsk from recovery console or a boot CD. Juggle your RAMsticks. If RAM has a bad block where part of your registry is landing on boot, it’ll make you think it is a bad driver or dll. BTW, I am doing all this right now; the BSOD led me here. I am a pro, so I have more resources and patience, and hate to reinstall an OS. I’d love to run \system32\restore\rstrui.exe but my safe-mode gui is hosed too. I’ll report back.

• 40 ur-daily-tech-guy //

  Umm i agree w/ chaos, first of all, this is a bsod,meaning you won’t be able to boot to normal,safe mode and lastknown good configuration, i don’t understand why some of these poyozos keep on saying click this and that, MOST OF US HERE CANNOT BOOT WITHIN WINDOWS SO PLEASE STOP POSTING IRRELEVANT COMMENTS BECAUSE YOU’RE NOT HELPING! I’m already a certified system expert and i’m still having a hard time looking for a resolution for this. So far these are the steps i’ve done that did not work for me… safemode/safemode w/ networking and last known good, no go, chkdsk /r and /p no go, fixboot, no go, i haven’t tried repair install yet, my cust is already frustrated… screw microsoft for this. They don’t even have a resolution for this, can’t believe it.

• 41 reymund //

  i have the same problem to…

  … when i reboot my pc i always can’t reach the boot up it always told me system error!!!

  … help me too ..

• 42 Amr //

  CHAOS // Aug 15, 2009
  hahaha so many stupid people STOP SAYING “GO TO START ECT CLICK RUN ECT” BLUE SCREEN FATAL ERROR MEANS THE SYSTEM HAS SHUT DOWN AND U CANNOT OVERRIDE IT OR EVEN LOG ON!!! SO PLEASE STOP THINKING THAT PEOPLE ARE ALREADY LOGGED INTO WINDOWS!!! WE ARE OBVIOUSLY USING ANOTHER COMPUTER TO ENQUIRE ABOUT THE PROBLEM!!! NO MORE OF THIS CLICK START CRAP!!! WE ARE STUCK ON THE BLUE SCREEN FROM BOOT UP THEN IT SHUTS ITSELF DOWN!!! IF U CANT HELP WITH THAT THEN STOP ADDING IRREVELANT COMMENTS TO THE FORUM PLEASE!!!

  Unfortunately, totaly agree .. they pissed me off by saying go to system restore icon and that stuff .. i cant logon my laptop .. jyst using another to post my problem omg

  did my laptop dead !! plz no

• 43 LV //

  You know what, Chaos, I would really hate to be one of your clients if you are in the IT field. You are rude and please realize that people are only on here to try to get help. They’re not on here to be yelled at by poeple like you. I am disappointed in your snotty attitude.

• 44 hahahah //

  YAY CHAOS

• 45 Steve //

  IF, IF, IF you can access the file system, then you can either:

  1. access the hidden “System Volume Information” folder on the hard disk to copy a backup SYSTEM file over the existing one to get you back up and running. These backups are held in “RP” folders - all pretty obvious once you get there. The SYSTEM file is part of the registry, along with SOFTWARE, SAM, DEFAULT and USER.

  or

  2. Run the rstrui program to do a system restore

  To get access to the file system you will need either:

  1. the Windows Recovery Console
  2. Winternals ERD Commander
  3. NTFSDos
  4. Hiren’s boot disk
  5. take the drive OUT and hook up to another computer (yawn)

  However, I couldn’t do this as I was too lazy / had a weird SATA controller and nothing would allow me to boot, including the windows setup cd (not without creating a new slipstreamed setup cd with the right SATA drivers), so I just reinstalled from my auto-install, slipstreamed setup cd (thanks DRIVERPACKS) and trusted that the in-place upgrade wouldn’t delete my documents and music - and it didn’t.

• 46 solution! //

  this site says that it is a WinLogon problemg

  http://www.seasonsecurity.com/how-to-fix-stop-c000021a-fatal-system-error-error-in-windows-xp-without-any-cd-roms-64007

  but you have to call them in order to get help!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• 47 DeathNACan //

  I hope this helps. All Blue Screens are NOT fatal and unrecoverable. In fact, most of the time when they are not the result of a hardware error or bad disk driver, you get around them by booting into Safe Mode or Safe Mode with Command Prompt. It’s worth noting that the ability to do so is the first clue that your problem is most probably software / operating system and not hardware.
  If you ARE able to get into safe mode, there’s a good chance that you are dealing with one of the following:
  a: A corrupt file, insert your particular flavor of file corruption here. If that’s the case, start by doing the following while in Safemode:
  1. Run “chkdsk /f on all drives” from a command prompt.
  2. Defragment your partitions. A file can become so fragmented as to be corrupt and a simple Defrag can fix this.
  3. Run MSCONFIG and disable half of the items loading on Start Up. Then reboot. If the system boots normally, the problem is probably one of the items that you disabled. In that case, continue enabling half items and rebooting until you find out which one it is.
  b: A bad driver or driver install. When you have a bad driver or driver install, you can use a reghack to start the installer service and uninstall the offending driver(s) to get the system stable again. You will need stable drivers to reinstall. I’m sure you can figure out where to get those.

  This is the reghack to start Windows Installer Service is:

  REG ADD “HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer” /VE /T REG_SZ /F /D “Service”
  net start msiserver

  REG ADD “HKLM\SYSTEM\CurrentControlSet\Control\Network\Minimal\MSIServer” /VE /T REG_SZ /F /D “Service”
  net start msiserver

  c. A virus or software product loading during the boot or logon process that is causing a memory instability. Don’t forget to check for driver and software service set to Autostart. If it is a virus, then booting with an anti-virus boot disk should fix it.

  One last thing: I have a friend who was getting a BLSOD on boot up. It turned out that he had a bad network driver and a corrupted anti-virus install. To fix it, I had to uninstall both in safe mode, then reinstall them after a reboot. I just found out that he has been overclocking again. For those of you who are overclocking, remember that Bluescreens are usually the first sign that you have been pushing your hardware beyond its limits. You might want to reduce your processor speed and try to reinstall before you decide you have bad hardware to replace.

  I hope this helps,
  James Carey
  MCP, MCSE, MCSE+I, A+, Network+, Compaq APS, HP APS

• 48 kumar //

  i have the same problem with my laptop.i tried repairing the os but it woul not change even a little.is there really any solution for this other than format?and how do we get task manager when logon fails;seems ridiculous!!!please help me out,much of my data is in it

• 49 sohai //

  dont teach ppl things that no true

• 50 memop3 //

  jajajajajaja so many souls trapped in hell jajajajaja you better start a club of that

• 51 Anonymous //

  Yup. Same deal: C000021a {Fatal System Error} The Windows Logon Process Terminated Unexpectedly With A Status of 0xc000022 (0xc00000000 0xc00000000) The System Has Been Shut Down

  My computer randomly restarted in the middle of watching streaming video, I was not downloading anything nor had I earlier that day?? I’m running XP pro.

  I only get this when I select “disable automatic restart upon system failure” from the safe mode menu. Won’t boot in safe mode, wont work with “last known good config”, just continues to restart unless I allow it to go bluescreen.

  Are there any straight dos command prompt solutions for this that doesn’t require a successful windows boot? This is F*cked, I can’t do a damned thing.

• 52 op3 //

  I had same problem…c000021a fatal system error on a server 2003 with C: and D: partitions. Tried solutions above and then some. Had to do a repair current install from CD. Almost everything was left intact. Had to reinstall ESET antivirus. So far so good.

• 53 Anonymous //

  Hi everybody, I read all your comments and let me tell you that this error is because of a hardware problem, if you don\’t fix that it will keep on coming. Unplug your laptop, take the battery and check if hard disc is properly installed also check the memory, take them out and put them back, if the error is in one of those your computer will work. If it doesn\’t you need an expert to check your motherboard, graphic card etc to see where the problem is. Good luck.

• 54 Javier //

  Hi everybody, I read all your comments and let me tell you that this error is because of a hardware problem, if you don\’t fix that it will keep on coming. Unplug your laptop, take the battery and check if hard disc is properly installed also check the memory, take them out and put them back, if the error is in one of those your computer will work. If it doesn\’t you need an expert to check your motherboard, graphic card etc to see where the problem is. Good luck.

• 55 becks //

  Has anyone sorted this yet i’ve tried every thing i know?

• 56 Al //

  Anyone and everyone Please help!
  I’m having the same problem as everyone else (stop c000021a) but in a very different way.
  My computer recently had a virus and I’m looking to reformat the computer.
  I have a E-Machine (gateway) computer so I try to boot from cd with the provided system CD, problem is when I boot from the cd the system CRASHES and gives me C000021a fatal system error 0xc00000000. The CD initially boot show a graphic of PC Angel system recovery disk but then crashes. I have searched the www and can’t find any solution to my specific problem.

  Thanks in advance

• 57 the one //

  The problem seems to have numerous variations, but i would like to post a little trick that might apply to a few of you out there.

  If you are getting the “STOP: c00002la FATAL SYSTEM ERROR” after attempting to log in to your computer, i have a round about way you might be able to access your files. what my clients computer is doing is this: its windows xp pro sp2 which loads into a log on screen with username/password. In standard startup, an error saying that a certain pointer cant read the block of memory it leads to will pop up. i click ok. i then log in, and the system slowly starts to cycle. It will not however load windows. Instead, it will stop with the desktop background and never actually finish loading explorer.
  Another error message similar to the first one will come up. This is the last error message that will occur typically, and if you click ok to this, the system will stay running idle for another 5-35 seconds before the BSOD comes up with the STOP message.

  IF however, you dont click ok on your last error, you can press Ctrl+shft+esc to bring up the task manager. From here, you can run programs by clicking the drop down menu and selecting start new task. if you need to run a basic, retarded mode of windows, first try running explorer.exe from the WINDOWS file in the C drive. then, there is another Explorer file that should be next to it, it might be called explorer .scq or something like that, i forgot already.
  When i do this windows loads in successfully and i am able to do basic GUI functions.

  should help some of you in dealing with this. On my clients system this was defintely caused by a rampant trojan of some sort, its completely destroyed the operating system at this point.

• 58 bernardgbailey //

  Hey you guys,

  If you take the timeto read through this thread, you will there are successful resolutions. I had the same problem as described, “STOP: c00002la FATAL SYSTEM ERROR” after attempting to log in to my computer.

  I restarted into Safe Mode and Windows XP loaded correctlyin Safe Mode –> opened the C drive –>windows folder –>system32 folder –>restore folder –> and started the rstrui application –> selected a date prior to the download of the bad files –> and now the problem is all gone!

  Now if you haven’t been using a SystemRestorepoint, then thiswon’t help.

  Cheers

• 59 Pierre //

  Hello all, and sorry for my poor english,
  i had the same problem with a client’s computer, here is the way i resolved that:
  client computer has Win xp pro with sp2, it wasn’t bootable even in safe mode.
  So i booted with a bartPE cd, and renamed the following files:
  csrss.exe –> csrss.exeold
  win32k.sys –> win32k.sysold
  winlogon.exe –> winlogon.exeold
  I took these files from a working computer runing window xp pro sp3 (i didn’t have a sp2 computer with me) and put them back in the bad computer.
  That worked perfectly, no idea why…
  Hope it will help some people.
  Bye

• 60 Fran //

  Huge thanks to Iako #35!
  Take out battery and put battery back in - re-start computer and you’re all fixed.
  Thought I had lost everything on my laptop but thanks to Iako am back in business again!

• 61 Dave //

  I had this problem over two years ago…still have the problem. I ended up buying a new laptop after Dell told me it was a hardware issue. Tried all these “solutions” but none worked. I don’t even care about losing all my data obviously. I would just like to have another computer strictly for songs, movies, pics, etc. without eating up space on my current laptop.

• 62 bill gates //

  please when you repair this problem please help me, because i have a pc whit the same problem

• 63 WindowsSUKS //

  FUCKKK I HATE WINDOWS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• 64 Scott //

  Pierre - you are a lifesaver (or, at least, saved my pc and my sanity!) We had made a BartPE disc and could start the PC from it - of course, we could not access any of our files, etc. Using your method to replace those three files: csrss.exe, win32k.sys and winlogon.exe - we found that our winlogon.exe had been changed to winlogon.old WITHOUT any replacing winlogon.exe file! We copied that file over (and the other three - why not?!) and the computer started up perfectly!
  Now to make our recovery CD so this doesn’t happen again…
  Thanks!

• 65 jezile //

  Guys,
  If u cant run Win in any mode (safe mode, last working config… etc.) i mean u cant run it AT ALL just forget about all these funny solution like ‘go to menu start’ or ‘take out battery’ (this one was really good… :D), do below:

  1) run PC from Win XP instalation disk
  2) on 1st screen of installation process choice ‘R’ and then choise path (default 1), confirm and type yr admin password
  3) go to Win XP instalation disk (default e: drive) and then go to e:\i386\ dir
  4) copy and replace files csrss.exe, win32k.sys, winlogon.exe and msgina.dll in c:\windows\system32 by these once in e:\i386\ dir (just remember that files in e:\i386\ dir have diff extensions, so to copy use comand eg. (when yr current dir is e:\i386\) copy msgina.dl_ c:\windows\system32\msgina.dll)
  5) after that its done, you can restart PC.

• 66 Nick //

  I’ve been having the same issue as everyone else. It was frustrating but I finally got it to work. To begin, let me start with the fact that you will need a Windows XP disk.

  1. Turn on your computer and put in the Windows XP disk.
  2. Press F12, or whatever key gets you into you boot options. Choose the option that allows you to boot from a CD-ROM.
  3. Once you get into the next screen, you should have two options. One is to repair, and one is to Reinstall Windows. Although this sounds crazy, click Reinstall windows.
  4. On the next screen you will find another option which you will be able to Repair again. Choose this option.
  5. Follow the prompts from here on in, it’ll probably take a while for the disc to do its thing.
  6. After it repairs windows, you should be able to get back into windows.
  7. From here, you can do whatever, you’ll be back to the way your computer was before.

  Just to end with, this worked for me. In your particular situation it might not work, but I am just letting you know what happened to work for me. If worse comes to worse, you can always partition your hard drive. Although this sucks, at least your computer will work again.

  If this doesn’t work for you, I’m sorry….Keep looking out for a solution.

  Adios,

  Nick

• 67 Werebear //

  Thank you, thank you, thank you to Pierre!

  After reading numerous descriptions, most of which were impossible to do when you cannot log on, I was getting desperate. I was thinking about replacing the two files specified in an earlier post when I saw what Pierre said about replacing the csrss.exe, and win32k.sys files plus the winlogon.exe file. I removed the hard drive and installed it in a different computer as a secondary drive, then went in to replace the files.

  When I was doing the renaming I discovered the winlogon.exe file had already been renamed (!?!?!?!?) to winlogon.old. I have no idea why and perhaps just renaming the file may have corrected the problem, but I continued with renaming the other two and transferring the files from the system I had loaded the drive into (also an XP with SP3).

  I reinstalled the drive back to the original PC and brought it up, and everything loaded perfectly! If someone else finds something similar, you may want to try renaming the winlogon.old file back and trying that again (or if you install it on a system with a different OS and don’t have the correct files available).

  Thanks for the help.

• 68 Shekhar //

  Mr. Eldon, thanks a bunch. CTRL+SHIFT+ESC did worked for me. Thanks very much.

• 69 skybluerock //

  I got the same error but there is some differences in the situation..

  the error ONLY occurs when Windows is SHUTTING DOWN..
  it happen to my pc during the process of shutting down..
  which means im unable to use system restore and stuff that require me to reboot the system

  i have tried safe mode, bring it to last known good config, chkdsk, DrWatson. during safe mode and last known good config mode, the error happen once again during the shutting down

  i think its something to do with my msgina.dll, but im unable to do anything about it (cant unregister or delete or replace) and i cant find it in the registry..

  i guess it happen after i downloaded a virus exe file.. but i alrdy deleted the file and i dont find anything installed by the exe. anti virus didnt detect anything too

• 70 Dale //

  I tried what DeathNacan says and it WORKED!!!!

• 71 WebWeaverWorks.Net //

  Solved the problem. C21a or C21e is caused by an update / hotfix from microsoft. Used system restore in safe mode to go back before the installation of the update.

• 72 balakrishna //

  Thanks for your solution its worked fine while booting the os press CTRL+SHIFT+ESC . Thanks very much.

• 73 erik //

  i have the same problem, but i cannot boot to the winXP CD. it stops while loading with an error…

  STOP: 0×0000007B (0xF7802524, 0xc0000034, 0×00000000, 0×00000000)

• 74 NinjaKadet86 //

  Did what Nick Said about using the XP disk to press “Install” on the first screen and then using the repair option on the second screeen. Thanks

• 75 BadCompDay //

  Have this same problem on my work computer with needed files trapped there, you would never see this kind of shit with Linux. Windoze sucks, plain and simple.

• 76 Sam //

  Actually taking out the battery and power cord did work on my girlfriends laptop.

• 77 Sangameshwar.K //

  I prepared an NTFS DOS bootable CD and for DVD also with SATA support.
  u may contact me at
  mail2sangameshwar@yahoo.com

• 78 hmmmmmmmmmm //

  I guess Visa sales are not performing as expected…

• 79 Ryan //

  jesus, i have the same dam problem as every one, im 15 and know quite alot about computers but i dont have A clue what the hell im doing here
  i went to F12 (boot Setup) and tried all 3 safe modes and last known config but nothing works at all.
  i had to press F12 then it comes up with…
  1. HDD
  2. CD/DVD
  3. FDD
  4. LAN

  What one do i press on? ive tried the top 2 but these dont work… please help?
  If you have a solution please email me Ryan_f11@hotmail.co.uk
  thanks in advance all

• 80 Matt-H //

  Hello all,

  I had this exact same issue but only on shutdown - basically the system would not shutdown properly only to the BSOD.
  This is on a system at work installed with a very expensive active anti-virus.
  It detected a Trojan and cured it but it did not fix the BSOD.

  I’ve finaly fixed it using Malwarebytes from http://www.malwarebytes.org
  It took 37 minutes to run a “fast scan” and found 4 trojans in all and deleted 3 straight away, the 4th needed a reboot.
  The systems back to normal now and I have a happy boss.
  Good luck.

• 81 bimble //

  k guys , i had the bsod and my problem was service pack 3.I don’t no why but it was.I picked up the bug by a microsoft update.They really are dodgy by allowing shit like this to freeze your machine,UBUNTO here I come !!!to fix it you need to remove the service pack.Just follow this guide http://www.computing.net/answers/windows-xp/uninstall-sp3-from-recovery-console/169701.html and your machine will start again.You need the xp recovery disc which you can download free from various places.Google is your friend.Microsoft ain’t.
  Good luck and try this FIRST it may save you time,money and releave that headache !!!! peace ……

• 82 David //

  Hello. Did read carefully. Same blue screen problem. No safe mode, etc.
  I really would like to try the Eldon’s CTRL+SHIFT+ESC thing to start the task manager, that seems worked for some people, but WHEN DO I DO THAT? While booting? I tried all around! It does NOT OPEN ANY TASK MANAGER! I can get into boot menu, and also into the setup menu
  (some nice solutions with CDs, but dont have a reader…)
  Gonna try everything.
  Remeber your former desperation? please help!

• 83 poket //

  Hey..
  I don\’t know much about laptops at all.
  I have a Dell Inspiron Mini (Windows XP Edition)
  As soon as I turn it on, it goes straight to the blue thing that says \”The system has shut down\”
  I just got this laptop for christmas, and my parents would be mad to know i couldn\’t keep it good for a whole month..
  I don\’t know how to fix it, but I want to be able to fix it, and i don\’t know any of the words anybody is talking about.. So i need it really explained well..
  If you can help me, which i really hope some one can..
  Please email me at -
  shiloh_girl565@yahoo.com
  Thank you..

• 84 Levin //

  I have the same problem with error C000021a at windows XP Pro.
  Safe mode does not work. System rebooting by cycle.
  I have found that winlogon.exe does not present and \system32 .
  After restore winlogon.exe to \system32 the system has been logged in, but reboot after minute. and reboot cycle has been started again. winlogon.exe again disappeared from \system32.
  I guess that it is a virus. but anti-virus did not find any virus at the hard disk.
  Do anybody has idea how to repair the system? thanks!

• 85 Damo //

  I had this issue. I had restored the Laptop from an image and then it would not boot completely. The source laptop for the image had a higher amount of RAM. I upgraded the RAM to the equivalent and it worked!

• 86 CraigNYC //

  Here is a fix that I had done to get my pc back working…. boot up in safemode….Click the Start Button.. then Run…. type in msconfig….go to services tab….. hit the disable all services button….. reboot your computer…. start window normal… this is what got me back into windows…. if it works for you…. restart your services one by one to see which service is is at fault.

  Hope this helps

• 87 Eldon and John can suck a //

  I can’t boot in safe mode either. Suck on that Eldon and John

• 88 PC Friendly, Inc. //

  Ran into the same problem after battling a relatively “mean” set of viruses. I was able to scan the drive from another computer to remove the viruses using Malwarebytes Anti-malware (as recommended by Bleeping Computers). However, I could not boot in safe mode or normal mode afterward. It would login and immediately log back out. There were no restore points as the virus destroyed them, I’m assuming (don’t know what the client’s settings were) so manually copying SAM, etc. was not an option. After trying replacing several files (userinit.exe, etc.) per website instructions from multiple sources, I finally gave up and did a repair install from a XP Pro CD. It ended up actually doing an upgrade install. I was then able to boot into safe mode with networking support. Websites would not function but I was able to copy over combofix, and Malwarebytes and install them. Went into MSCONFIG and disabled all startup items as the timing of the error led me to believe that it was something in startup. Ran Malwarebytes scan locally (in safe mode) and found one of the files that I had previously replaced (wsaupdater.exe) reinfected…hmmm. I let Malwarebytes delete it again and rebooted. I was able to go into the registry and check pointer changes to the wsaupdater.exe (everything was normal - still pointing to userinit.exe). Booted off a XP Pro image and went into Recovery mode, replaced userinit.exe, winlogon.exe, and csrss.exe. Part 1…to be continued.

• 89 solution //

  now I use windows 7 no problems no more

• 90 wizard of st aug //

  MY situation was like this and I determined the system was getting to hot and shut off…. Thus the power supply was no good anymore…. replaced the power supply and all is well. Too bad I initialized the system prior to this idea…. Don’t always react without deducing or thinking for yourself…. my philosophy.

• 91 Heera puri //

  stop : c000021a [fata] system error] the window loogin process system process terminated unexpected with a status of 0×80000007 (oxoooooooo 0×00000000) the system has been shutdown.

• 92 mike washer //

  I am stumped! what is f1 booting? why can’t I get past the f8 option and try this mysterious “Eldon’s CTRL+SHIFT+ESC thing”

  help.

• 93 fatal system error //

  STOP: c000021a {Fatal System Error}
  The Windows Logon Process system process terminated unexpectedly with a status of 0xc06d007e (0×00000000 0×00000000).
  The system has been shut down.

• 94 Entry Level //

  21a BSOD with status 26a I believe. Comments above and research elsewhere says a 21a fatal error is most likely a memory problem.

  Don’t have a CD (yet) and anything suggested in this string has not got me past BSOD. But my thinkpad has diagnostics and tells me I have a memory problem…socket 1 FAILED, socket 2 PASSED. So I pulled out socket 2 memory (bottom of laptop) and put it in the place of socket 1 memory (under keyboard). Left socket 2 empty, ran diagnostics and this time socket 1 PASSED. Yeeha I’m on the way to getting beyond BSOD. Not so fast. I put memory back into socket 2 and ran diag again and get original results - socket 1 FAILED and socket 2 PASSED. Retested a few more times and same results.

  Anyone familiar with what happened. Hope it’s not the motherboard.

  But if I was to get passing memory does that mean BSOD goes away??

• 95 pmed //

  I tried all the crazy solutions here too & resortede to slaving my drive in another machine running a backup of my profile (using windows backup…oooohhh) then just format & reinstall .Dont forget to run produkey just to keep it all legal .

  My best solution to a crappy problem .

• 96 Real Savior Hazin //

  i knew all of you was doing some “task” to genuining your past windows installation, or etc
  you realized that it only doubles the worst. now you lose, ALL of your files, unless you follow way below, there’s nothing to be done.
  the only best known way :
  1) create new windows installation without replacing your “old” windows
  2) then log in via safemode to ur newly windows, access partition(1)/regedit
  3) just export the current registry to ur damaged registry or only the 00BETimer is fine
  4) allow all system task on permission menu
  5) take a deep breath, a shove of ice and some lychee syrup (lols)
  6) restart your PC, there will be 2 choice : number 1 and 2 (choose 2) it says Windows blah blah….
  7) dont say thanks to me, its my pleasure

  if this not working(no way), then you’re completely messed up.

• 97 Anant //

  Thanks a lot all the people who have suggested some solutions that worked for some and did not work for all. Nonetheless they were all very useful suggestions which I tried myself on my desktop which experinced this dreaded blue screen message about a month an half back. I was initially at a loss on what do I do next as I did not want to lose all the useful data I had on my desktop. I dilligently tried solutions suggested by Eldon and John. As attractive as might be as a solution, unfortunately it did not work for me as it did not work for many others, as I could never get the task manager back with repeated ctrl+shift+esc sequence. Fortunately I had the installtion disk with me and I tried the solution suggested by Krosis (post #27). For those with installation disk, I did the the following.

  (a) Reboot the computer with F12 (Boot Option)
  (b) Select ‘Boot from IDE CD Drive’
  (c) Don’t forget to press ‘Enter’ when asked to press ‘Enter’ to continue..
  (d) If you don’t want to lose data Select ‘R’ for Repair for Retore Console
  (e) Follow the instructions there after. Windows installation continues on existing windows without losing data.
  (f) Finally you will have your Windows back in running.

  I had Windows XP - SP2 on my desktop.
  Hope this helps at least some people.
  Another thing I just wanted to point out that I have observed in this Forum. Thanks to all the people who are trying to help others by sharing their experiences on similar problem. This is immensely helpful and cannot just be obtained from any of the supports the OS vendors (Microsoft) provide. And we must appreciate this. Instead I see a lot of profanity / deridings being used in this forum by some people, which are just uncalled for and very unfortunate. Let’s refrain from doing that and preserve the sanctity of this forum by contributing some useful things and helping others in similar situation. Thanks to all who have shared their experiences and provided useful help in resolving the problem.

• 98 vipuju //

  HI

  ‘I just bought a new motherboard, processor and hard drive and I try to install Windows 7 and my computer says STO: c000021a (Fatal System Error) pls help me.

• 99 neel //

  in case u have an updated antivirus, just press f1 in da very begining, then select safe mode, make whole system scan. i hav got da soln in this way.
  or else there r lots of ideas travelling in da space with its own frequency, collect thm and find da soln.

• 100 julio //

  it was bad memory in my computer.. i have upgraded the memory, and when i went back and put the old ram back in, the setup for win 7 came back up and continued where it had left off.. gonna try after the installation to switch memory and see if win7 takes the new ram afterwards.. good luck everyone

• 101 Gharpov //

  STOP: c00002la FATAL SYSTEM ERROR i gt this error please tell me hw to solve this problem yar.

  reply me on gharpov8@gmail.com

• 102 Gharpov //

  Whenever my machine boots to windows, I see a blue screen with the following info
  STOP:c000021a {Fatal System Error} The windows susbsystem system process terminated unexpectedly with a status of 0xc0000005 (0×7c9106c3 0×0069da18).
  Please help me out on how how to solve this problem.gharpov8@gmail.com

• 103 Fastang //

  I was getting the error when I exited windows. Malwarebytes fixed it but my web browser has been hijacked. I haven’t been able to get that fixed. I don’t have much on this pc so I think I’m going to format and reinstall just to be sure all the nastys are gone.

• 104 monkey //

  I have a toshiba windows 7 computer and last night the computer completely froze. I tried exiting out all of my open applications but no luck SO I held the power button until it turned off. THEN it wouldnt turn on and it kept saying to restore files or start windows normally. BUT still NO luck. All these soultions and none of them worked. FYI I dont have a back up disc or anything. If anyone can help please email me at tlegeaux14@yahoo.com thanks!

• 105 Cesar //

  I have same problem that you guys have a little differnt I am upgarding motherboard and cpu I am geting this message error I couldnt even my cd to start a new clean instalation any idea Thanks
  clmarti@sbcglobal.net

• 106 TD //

  I looked over all the fixes posted here an nothing worked. I have an older Toshiba satellite running Win XP. I know a virus must have corrupted the winlogon.exe file. I had similar issues, unable to boot from any configuration in safe mode. I could not boot from a cd.
  Here’s what i did to fix it.

  I disconnected the hard drive, then butted up the computer. I then changed the setting in cmos to boot from the Windows cd drive. The computer would not boot. I turned off the computer reconnected the drive and was then able to boot from the cd.

  Once I booted up using the winwos xp disk, I used windows recovery. Once I had the dos prompt, I went to C:\windows\system32 and renamed winlogon.old to winlogon.exe.

  I shut off the computer, turned it on and i was back to normal. I ran a virus scan and reg check, everything is good now. I hope this helps someone.

• 107 OK //

  Hey all, I had the same problem and had to restart my computer multiple times. At first I kept trying to go back onto the internet for advice, and any time I did it would shut my computer would crash, and I’d have to restart again. I decided to not go on the net and instead deleted my internet history/cookies/temporary folders, and also on top of that run a virus scan. I’m not sure if either of those actions actually helped solve my problem, but my computer seems to be running as normal now. Hope this may help.

• 108 Rahul //

  i have does’t window xp in my laptop compaq cq40.please tell me how to install win.xp

• 109 David Evans //

  My laptop has a blue screen with the comment STOP: C000021A {FATAL SYSTEM ERROR} etc., etc., …..
  I need to repair it immediately without losing critical files.
  Please respond by way of email. (davidcevansjr49@yahoo.com)

  Thanking you in advance.
  David

• 110 David Evans //

  I have already tried most of your responses with regard to Windows XP with no luck
  David

• 111 Asir Raja //

  hi all i had the same similar prob i tried with
  chkdsk fixboot command in repair window still didnt
  work atlast reinstalled os which solved the issue
  hope this helps..

• 112 Geek2012 //

  oh God a lot of Dumps on earth
  this problem is related to the RAM change the fucking ram and you’ll be all set

  it’s a physical problem ( Hardware) not a software, so if you want to be all set change the RAM and have fun.

• 113 Geek2012 //

  I fixed 89 computers with this problem, go buy a good RAM not used one. and test it with a RAM test software

• 114 marksnotdead //

  upgrade ur RAM up to 2GB
  then install windows vista or windows 7
  but i prefer windows 7 cause its the greatest os today

• 115 Wadee Jarrah //

  i can reach the win xp but after i log on 1 mint or somthing like that my pc get
  a c00001a {fse}

  so pls help !!:(

  i can see my desktop but i cant use my xp

• 116 nestor chsncII //

  you want your pc working? easy just format. than install what ever you want. just save your important files to another drive. install registry cleaner to avoid bsod. that’s my experience in repairing computers.

• 117 sai kumar //

  when i shut down my showing a msg on monitor like
  stop:c00021a{fatal system error}
  the windows logon process system process is terminated unexpectedly with status of
  ox00000000(0×00000000 0×00000000)
  the system has been shutdown

• 118 BlackFireNova //

  One option is to get a friend or someone else with another computer that’s working and online and download a MiniPE ISO file and burn it to a CD. If not MiniPE than there are other Windows XP mini OS that have been compressed down to where they fit AND RUN off of a CD Rom. You put the CD Rom in your CD and you set your computer to boot from the CD Rom. A self contained version of Windows XP loads, that runs entirely from the CD Rom. This lets you access your Hard Drive and Windows Files on your C Drive, and fix them.
  Just Google MiniPE, you’ll find many download sites. A VERY useful tool for fixing many PC OS Problems

• 119 adventure //

  I have the problem during shutdown process (as skybluerock, post 69). I can boot and login but not a system restore. I fixed my case by removing the registry key of winhzu32.dll (via regedit) and file of winhzu32.dll (via cygwin chmod and rm cmd) in safemode. After rebooting, I can perform a proper system restore.

• 120 Ramzi //

  The BSOD

  stop:c00021a{fatal system error}
  the windows logon process system process is terminated unexpectedly with status of
  ox00000000(0×00000000 0×00000000)

  showed after clean shutdown of WINDOWS XP PRO SP3 … my HP 550 restarted and the BSOD appeared. I had to use the power button to shutdown.

  I tried several proposed solutions but to no avail.

  Malwarebytes solved my problem … It found 9 (!) trojans which my Anti-virus did not.

  Thank you Matt-H (entry 80). You are truly a lifesaver !!!

• 121 wayne //

  Blackfirenova, I read this defective hd (stop:c000021a) as secondary drive, how to fix it? thx

• 122 estong //

  try ultimate boot cd or any rescue cd like avira avg avast and etc. scan viruses, format and install registry cleaner. hope it will work for you………..

• 123 Khan //

  I guess, in some cases its happening because of corrupt xp Operating System (OS) and in other cases its a HARDWARE problem. so if you guys cant fix it by reinstalling windows than try to change the RAM or Hard Drive. if you have 2 RAMs take out 1 and try to restart and vice versa. if this doesnt fix it than change the hard drive and reinstall windows.
  Regards!!!

• 124 geusebio //

  Khan is correct, there are many possibilities to correct this error. It may be a SW or HW, but in my case its a HW problem. My CPU’s heat sink is not properly attached. The thermal compound already removed and therefore not contacting properly. My BIOS don’t have a temperature sensor therefore I didn’t notice it right away. When I tried to put thermal compound on my CPU the error disappeared.

• 125 sam ope //

  Scrolling through this thread i see its mostly about people having problems restarting, why is most o y’all just missing the point?? system restore, safe mode all that sh*t is not gonna work cos they all largely depend on the computer restarting, which is where the real problem is.. i had a huge problem with my comp shutting down, i get a damn bsod all the time, but at least i was so sure it was an unsigned prog that i ran the other night that caused and even though my antivirus software warned me of a possible malware program, i still foolishly allowed the f**king program to run so i got the virus!!! but thanks goodness out of all the numerous info in this thread i got to say a big thank you to Matt-H, he brought up the issue of malaware.org site.. honestly i was on the verge of goin insane and reinsatalling a new OS after id searched the www and found nothing helpful (they all talked about winlogon, msgina, userinit, win32k etc all of which appeared intact in my system32 folder, though im using a windows xp mediacenter on dell inspiron 17″, gina.dll is not even in my windows registry)… So i gave visiting malaware.org site a tot and i downloaded one of their earlier verisons 1.41 precisely and i installed it and scanned my computer and it took about 1hr 21mins to scan all the harddrive and apparently it did not detect anything thru 98% of the overall scan process and i was at the point of killing the program and goin to shut down the system and reformat the whole damn thing, just when i was about to do that the scan finished and the results came out tht it detected 7 malware (patience is really a good virtue, i just learnt that yesternite..) and i clicked remove to which it did 5 or so and the program told me that it wuld have to restart my comp to be able to remove the remaining malware, i allowed it to restart my comp during which i still got a BSOD again, i killed the comp pressing and holding the power button and then repowered it on again then after booting thru i saw the scan log and i shut down thereafter to restart again and thus the whole madness went away and my comp is back to normal AGAIN!!!!!!!!!!!
  i’ll post the log below…
  thanksss matt-H, thanks malware.org!!!

• 126 sam ope //

  heres the scan log.. i hope y’all might find this helpful… (for those that might be having problems shutting down their comp…)
  ===================================================================
  Malwarebytes’ Anti-Malware 1.41
  Database version: 2775
  Windows 5.1.2600 Service Pack 2

  5/27/2010 1:45:07 AM
  mbam-log-2010-05-27 (01-45-07).txt

  Scan type: Full Scan (C:\)
  Objects scanned: 202045
  Time elapsed: 1 hour(s), 21 minute(s), 58 second(s)

  Memory Processes Infected: 0
  Memory Modules Infected: 1
  Registry Keys Infected: 2
  Registry Values Infected: 0
  Registry Data Items Infected: 0
  Folders Infected: 0
  Files Infected: 4

  Memory Processes Infected:
  (No malicious items detected)

  Memory Modules Infected:
  C:\WINDOWS\system32\winimq32.dll (Trojan.Agent) -> Delete on reboot.

  Registry Keys Infected:
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR (Trojan.Downloader) -> Quarantined and deleted successfully.
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winimq32 (Trojan.Dialer) -> Quarantined and deleted successfully.

  Registry Values Infected:
  (No malicious items detected)

  Registry Data Items Infected:
  (No malicious items detected)

  Folders Infected:
  (No malicious items detected)

  Files Infected:
  C:\Documents and Settings\yosemitesam\Application Data\svighost.dll (Trojan.Agent) -> Quarantined and deleted successfully.
  C:\WINDOWS\system32\winfjt32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
  C:\WINDOWS\system32\winimq32.dll (Trojan.Agent) -> Delete on reboot.
  C:\WINDOWS\system32\winksy32.dll (Trojan.Agent) -> Quarantined and deleted successfully.

• 127 Anonymous //

  Nick // Nov 26, 2009

  I’ve been having the same issue as everyone else. It was frustrating but I finally got it to work. To begin, let me start with the fact that you will need a Windows XP disk.

  1. Turn on your computer and put in the Windows XP disk.
  2. Press F12, or whatever key gets you into you boot options. Choose the option that allows you to boot from a CD-ROM.
  3. Once you get into the next screen, you should have two options. One is to repair, and one is to Reinstall Windows. Although this sounds crazy, click Reinstall windows.
  4. On the next screen you will find another option which you will be able to Repair again. Choose this option.
  5. Follow the prompts from here on in, it’ll probably take a while for the disc to do its thing.
  6. After it repairs windows, you should be able to get back into windows.
  7. From here, you can do whatever, you’ll be back to the way your computer was before.

  Just to end with, this worked for me. In your particular situation it might not work, but I am just letting you know what happened to work for me. If worse comes to worse, you can always partition your hard drive. Although this sucks, at least your computer will work again.

  If this doesn’t work for you, I’m sorry….Keep looking out for a solution.

  Adios,

  Nick

  ————–
  Genius.

• 128 Jerry C //

  I found a solution!! Thanks - Jan 7th 2009
  I downloaded ERD Commander (you can google it)
  I used ERD to do a system restore and rebooted.
  Everything works fine and I have all my data.

• 129 Trista //

  I have this problem and its driving me CRAZY!!!
  Nothing works!!!
  Have no Windows / Xp / recovery discs.
  Cant not start in safe mode or any of the others not even command prompt.
  The Ctrl Alt Escape/delete thing DOES NOT WORK.
  I can turn my laptop on (DELL Latitude D400) Windows starts up, gives me options to press F2 or F12, nothing in these options works. Then It says Autochk missing… then blue screen STOP fatal error bla bla bla….
  I need my laptop to work. Help please……..
  I do not mind losing files data etc now as I am going to end up smashing the thing soon anyway.
  Is it RAM? Hard drive? Memory? What do I need to replace or get fixed?

• 130 sanosuke //

  had d same error on my lapt0p,toshiba satelite L510, just last night..i tried the SAFE MODE by continuously pressing F8 whle booting..but it cant get throuh according 2 the diagnostics,SYSTEM VOLUME ON DISK IS CORRUPT and SYSTEM CANNOT DETERMINE SOURCE OF PROBLEM..system restore aint workin..

  Does that mean my lapt0p’s system just crashed? How can i can i back up my files if i cant even get through d system/hd? Also,how do i scan my laptop using malware if i cant log in?

  If u have a soluti0n,that can c0mpletely erradicate ds error and rest0re evry file u had,please post it here..or might as well email me at kalye_2002@ yahoo.com

  Many thanks in advance!!!

• 131 Niko //

  restart the system press f8. start the computer into safe mode w/ command prompt. If using windows xp use administrator. in command prompt type cd.. till it goes to c:/. then type cd windows, then cd system32, then cd restore, then restrui.exe. that should open your restore utility so you can restore to a time when you didnt have this issue

• 132 Steveo //

  Just to add to this, I believe this error to be a flash player issue. We have this error appearing on several different types of computers in our job. We have a flash screensaver which I designed myself appearing on the login screen if a user does not login within 5 minutes. But on some pc’s when they start up, after 5 minutes just show a blank screen, press any button and the screen saver it should be showing is displayed in a small application box and 10 seconds later a blue screen. Take out the flash screensaver and we get no blue screens.

• 133 andy //

  I had the same error…blue screen….
  Now i got to know that its all because of a virus , which came thru a crack .exe of a software…..
  System Restore worked for me
  I restored my PC to the date before the crack.exe installation

  

  thanks alot u all guys and seasonsecurity

• 134 Dawn //

  I was getting this error and decided to reformat/reinstall Windows 7. In the middle of the reinstall, this error occured once again and now I can’t do anything. I’ve tried many times to boot from CD and try again, with no luck. This is a 6-month old laptop, so I shouldn’t be having this problem! I don’t know what I can do at this point.

• 135 confused //

  Hello, the blue screen of death occurs immediately. We took the computer in when it crashed and they supposedly saved everything onto an external hardrive. Then they said it would be esay to reinstall the Windows 7 OS. We can’t get it to reinstall. Please help. Thanks so much.

• 136 Javier //

  I found the solution to the problem.

  1. Boot from the windows xp cd
  2. Go to the Recovery Console
  3. At the command prompt type: chkdsk/r
  4. Wait for it to finish and it will tell you that found one or more errors and fixed them.
  5. At the command prompt type: fixboot and when prompt select Yes
  6. Restart.
  Thats how I resolved the error.

• 137 Richard //

  Thank YOU (Merci Bien!) to Pierre - answer #59! Fixed my problem after Security Tool (virus/malware) installed itself and MBAM cleaned, but rendered my system unbootable. Always helps to have a Knoppix CD to aid in replacing system files.

  And for all those with suggestions like ‘click on this’ or ‘go to command line’ - please stop wasting everyone’s time with fruitless speculation. You can’t click on anything or go to a command line if you can’t boot!

  I know you’re trying to help, but suggestions like that just muddy up the forum and make it harder and more time-consuming to find the workable suggestions.

  Again - THANK YOU, PIERRE, MON AMI!