I have Windows Vista Home Premium and cd/rom drive named Matshita Dvd-Ram Uj-850S ata Device, When i am in the device manager, I see that the matshita dvd ram(cd-rom drive) has a yellow exclamation mark next to it, when i open the matshita dvd ram, the device status is (Windows cannot load the device driver for this hardware, the driver may be corrupted or missing.Code 39.
I try to system restore it but system restore did not complete successfully.
I try to disable and enable it in the device manager, But nothing happen.
I want to Uninstall the driver completely in the device manager and in the system 32, How To do it?
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3 responses so far ↓
1 Greg B // Apr 4, 2008
IF YOU GO TO THE MANUFACTURERS WEBSITE AND UPDATE THE DRIVER FOR THAT DEVICE IT SHOULD AUTOMATICALLY INSTALL AND OVER RIDE THE OLD DRIVER, TRY THAT FIRST OK.
2 steven19_xix // Apr 4, 2008
go to windows vista A-Z
or control panel
>add/remove programs
>add/remove windows components
of this doesnt resolve your question..
go to
http://www.askdavetaylor.com
ask him whatever you want. he's got an asnwer for sure.
actually..you dont have to uninstall the driver.
its a plug and play device meaning no installation is required to use it. you just have to remove it from your system. i mean it, romove the entire cdrom and boot our pc.
after, turn it off and plug the cdrom again and reboot.
see what it says…
ps.
you didnt tell us what caused the problem so i couldnt give you a specific answer..
3 Tom // Apr 4, 2008
As its a CD/DVD drive it wont need a driver, unless its usb and youre on windows 98 or below.
Make sure the master/slave setting is correct on the back of the drive and make sure the cable is properly connected and to the right connector on the cable -master on end, slave in middle.
check also that it shows up in the BIOS
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