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How to uninstall a failed update in Vista?

November 5th, 2009 · 1 Comment

I am on vista sp2 and the pc would randomly shut down and i suspect that it has something to do have the update kb938371 as it is listed as Failed".But I can’t uninstall it as the uninstall option does not show up. When I searched the forums everyone said that you have to install kb937287 to fix it. But when I run it, it says The update does apply to your system. The one i downloaded is for the 32 bit version which i am using. A step by step and detailed instructions is appreciated.

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    Tags: Uninstall


    1 response so far ↓

    • 1 TechOfAJob // Nov 5, 2009

      try to boot in safe mode
      (boot up and start pressing f8 untill you see the options screen)
      than run system restore

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