I have a computer virus , pop ad for a virus protection, that my Norton can recognize but not remove.?

5 responses so far ↓

• 1 Billy James // Apr 3, 2008

  get super antispyware if that doesnt work follow directions STEP BY STEP !!!!
  get these free tools… adaware(lavasoft.com) spybot(safer-networking.org) HiJackThis(trend.com) winsockfix v1.2(majorgeeks.com) CCleaner (ccleaner.com)
  install and run the adaware/spybot updater
  disable restore
  start-run-apps-accessories-sys… disk cleanup
  reboot safe mode w/ networking (continually press f8 upon reboot)
  Run adaware and spybot deleting anything they find.
  Run Hijackthis (this shows all BHO's on ur browser~very important)
  Run CCleaner (Repair/delete anything it finds)
  Run free online scan (trend.com bitdefender.com pandasoftware.com) remove any findings
  Run winsockfix v1.2
  reboot
  enable restore

  you might also try these commands in your run box
  start run cmd ~
  ipconfig /release
  ipconfig /flushdns
  ipconfig /renew
  netsh int ip reset
  regsvr32 softpub.dll
  netsh int ip reset resetlog.txt
  netsh winsock reset catalog
  netsh interface ip delete arpcache

  please note ::: using mozilla firefox with the following addons noscript noflash adblock (95% reduction in spyware/malware)

• 2 radct25 // Apr 3, 2008

  use smitfraud fix removal tool these people willhave u dl'ing eveything on earth lol and hijackthis will give u a log and a way to remove things but it doesn't tell u what 2 remove if u remove a vitalprocess ur system can become inoperable…no 1 w/experience would tell some1 to use it unless there was a pro 2 interpretit as well as restting ur winsock settings u don't do tht unless u lost ur internet connectivity because after doing such u will have to reinstallantivirus etc due to lsp settings…very pooer advice in my opinion but thats just me…..anyway…here'slink for smitfraud follow directions on page for removal
  http://siri.geekstogo.com/SmitfraudFix.php

• 3 Johnnydairishfella // Apr 3, 2008

  norton is rubbish
  realoly it is
  if you dont renew it, it doest do anytthing
  search on you computer for the name of the virus
  or search spy searcher
  then delete all the files associated with it

  dont install the software
  what ever you do
  as it is hijacked and rouge software
  just do spyware checks

  Spyware Doctor, from PC tools is a good peice of software, and its FREE
  http://www.pctools.com/spyware-doctor/

  deletes ad-ware like this
  which is what you got

  do regular checks pal, and you will be good to go, like 1-3 min. every week.

• 4 ExtremeSecurity Blog Admin // Apr 3, 2008

  Hi,

  You may got a new virus, or this is a rootkit that normally some AV will not clean it.

  follow the instruction on those posts:

  http://extremesecurity.blogspot.com/2008/02/analyze-malware-infections-on-your-own.html

  and

  http://extremesecurity.blogspot.com/2008/02/analyze-malware-infections-on-your-own_10.html

  Good Luck

  ExtremeSecurity Blog Admin

  http://extremesecurity.blogspot.com

• 5 dfinc1987 // Apr 3, 2008

  ur computer is infected by spyware/adwares/malwares, these spyware and adwares r used by web masters to advertise thier website using trojans, dont b worried, u can easily get rid of spywares and adwraes by using any free spyware removal or adware killer tools, u can download them from the google website, u can download spyware killer and adware removals tools from the google link below
  http://www.google.com/custom?q=download+spyware+killer+adware+removal+tools&client=pub-8124638089754170&forid=1&channel=5368812761&ie=ISO-8859-1&oe=ISO-8859-1&safe=active&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23336699%3BVLC%3A663399%3BAH%3Acenter%3BBGC%3AFFFFFF%3BLBGC%3A336699%3BALC%3A0000FF%3BLC%3A0000FF%3BT%3A000000%3BGFNT%3A0000FF%3BGIMP%3A0000FF%3BFORID%3A1&hl=en

Leave a Comment