I need step by step instuctions! and fast! i don't want it to do any damamge to my comp. AVG just said it was a trojan horse and it also said trojan gen? but the start bar and all my apps on my desktop dissapear when i turn my computer on if i click on something really fast before it they go away i can get the app to come up but i have to do everything within a matter of seconds which means if someone helps me they are going to have to tell me how to do it keeping that in mind. i have already ran my virus program and it said trojan was detected and i got ride of it but my comp is still not working properly! idont know what to do! i need help fast!!
I dont know how! im pretty comp illerterate! so i need step by step instructions please
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6 responses so far ↓
1 doctor watson // Jun 8, 2008
try starting in safe mode
2 Yoho // Jun 8, 2008
Try another virus scanner. Also try running spybot
both online free scanners takes some time to download them.
http://housecall.trendmicro.com/
http://www.kaspersky.com/virusscanner
http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html
this is spybot. Install update and run it.
3 tinkterfer // Jun 8, 2008
1) Shut off your computer.
2) Turn it back on, but repeatedly tap on the "F8" key
3) Select "Safe Mode" (it might be called "Start in Safe Mode") with your arrow keys and press the "Enter" key
4) Run your antivirus program from there (you will not have Internet access in Safe Mode)
I hate to see any PC go to waste because of a virus/trojan/spyware
4 novanoveu // Jun 8, 2008
(Windows XP and 2000 ONLY. If you are running a different version of Windows, skip this step and start at the next paragraph) Download SmitFraudFix and restart your computer in safe mode. Once in safe mode, disable System Restore, and run the program, running options 2,3, and 5. Then restart your computer in normal mode.
Now make sure that you have an up to date antivirus program (If you don't, install Avira AntiVir Personal. It has considerably higher detection rates than AVG, and marginally higher detection rates than Avast!. If you have one that has expired, uninstall it with RevoUninstaller and then install Avira AntiVir Personal). I would also recommend that you use ThreatFire, Spyware Doctor Starter Edition, and Comodo Firewall (Just like with the antivirus above, you should only have ONE firewall). Once they are installed, disable System Restore and do full scans with all of them. If you need any extra help, feel free to send me a message on Yahoo Messenger and I can walk you through it or help you some more.
5 Mary J // Jun 8, 2008
my pc was full of virus and the tips of the blog helped me a lot.
http://howmakeyourself.blogspot.com/2008/05/how-to-withdraw-virus-malware-spyware.html
look for more information on the blog.
choose and use the programmes recommended by him,
I hope I have helped !!!!!
6 linda Hoang // Jun 8, 2008
Hi, there!
Now you'd follow these steps:
- Restart computer in Safe Mode by press F8, then Enter.
- Go to Start - All programs - Accessories - System tools - System Restore.
- On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
- On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click Next.
- On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
- Click Next if you are ready to proceed or click Back to change the restore point.
- The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.
Now you'll go back to Windows, scan virus again or delete the file that you think it's infected with virus.
I think you should change the anti-virus program from AVG to Avast free edition 4.8. It's very effective in real-time protection because when Avast discover your searching will be infected with virus, it'll alert you right away and delete it also. I'm using Avast and It's saved me many times when I met Trojan.
Hope this will be helpful for you!
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