I purchased a registry cleaner online called the “BUG DOCTOR” they charged me $50.00 and sent me a series of tutorial videos and not a registry cleaner as advertised. aside from being furious, and out 50 bucks. the tutorials were 3 years old and poorly done. Can anyone please help me get this virus off my system. I have deleted all temp files. Rebooted , I am lost and need help. And if you know the BUG DOCTOR, tell him his stuff sucks and he ripped me off.
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6 responses so far ↓
1 Malwarebytes // Nov 19, 2008
Rogue Alert!
AntiVirus 2008 is a Rogue program that tricks the user into buying it when in fact it offers no protection from real viruses at all. This makes it a rogue AntiVirus program and it MUST be removed at once!
Download, Install and Upadte MBAM
http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe
Download SmitFraudFix
http://siri.urz.free.fr/Fix/SmitfraudFix.exe
Scan with MBAM first and remove any infections found. Then Scan with SmitFraudFix and Select the Search option.
Boot into Safe Mode
1. Restart your computer
2. Press F8 as many times as possible
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.
5. When you are at the logon prompt, log in as normal
Run SmitFraudFix again but instead of selecting the 'Search' option, select the 'Clean' option. When it asks if you would like to clean the registry, select yes. Scan again with MBAM to remove anything left.
2 golfer2 // Nov 19, 2008
http://www.malwarebytes.org
Update and run a full scan in safe mode,it’s free.
3 cotojo // Nov 19, 2008
As well as MBAM also use SUPERAntiSpyware Free Edition:
http://www.download.com/SUPERAntiSpyware-Free-Edition/3000-8022_4-10523889.html
Select Scan your Computer, select your drive and select Perform Complete Scan and remove infections, then click on Preferences, click Repairs Tab and click on any of the System and Browser Repair Items that you may have problems with then click Perform Repair.
Use BOTH for maximum effect as they work slightly differently and for best results scan in Safe Mode.
4 Daniel A // Nov 19, 2008
Bug Doctor is rated RED in MyWot
Bug Doctor is rogue(fake)
http://www.mywot.com/en/scorecard/pcbugdoctor.com
You should dispute the charge with your credit card company.
How to remove antivirus pro 2009
Download and update
The free version can detect and remove
Malwarebytes AntiMalware
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
and
SuperAntiSpyware
http://www.superantispyware.com/
Scan in Safe Mode
http://www.computerhope.com/issues/chsafe.htm
5 Dunbar Pappy // Nov 19, 2008
Antivirus (2009. et al) and variants;
Don’t feel lonesome, hundreds of thousands of Internet Explorer users are getting this virus (masked as a ‘Security’ tool). It is prevalent on the ‘My Space’ site.
It is an especially nasty one, and must be removed with one (of several) specialized utilities.
I’ve not tried them all, but I have prescribed ‘Malwarebytes’ & it worked.
http://www.malwarebytes.org/mbam.php
The reason people get it is they allow “3rd Party Cookies” and ‘Active ‘X’, which in this case displays some type of icon, or pop-up warning, which is an “opacity-based attack” whereby the real action you perform is hidden behind the visible display; so when you tick anything, the malware installs itself.
Unlike typical pop-up advertising (stopped with available blockers) 3rd party cookies are entirely different critters.
Turn off “3rd Party Cookies”, and always leave them off.
INTERNET EXPLORER: Tools> Internet Options> Privacy> Advanced: here check ‘Override automatic….’; ‘Allow session cookies’; ‘Allow 1st party cookies’; & ‘Block 3rd Party Cookies’.
FIREFOX: Tools> Options> Privacy: here UN-CHECK ‘Accept 3rd Party cookies’
OPERA, et al: not sure, check under ‘options’ for this.
Because architecture of the Internet (notably ‘Flash’ scripting), vulnerabilities are readily exploited in Internet Explorer, & it is now urgent that you use
Firefox with current ‘NoScript’ add-on, which will prevent “opacity-based attacks”.
NoScript: https://addons.mozilla.org/en-US/firefox/addon/722
reference: http://hackademix.net/2008/09/27/clickjacking-and-noscript/
6 Ooops // Nov 19, 2008
Go to this site for details. http://www.bleepingcomputer.com/malware-removal/remove-antivirus-xp-2008 You don’t have to do it on the affected computer if it won’t let you. Print off the instructions and download he required software on another computer. Save it to a memory stick and transfer it to the infected one and follow the instructions. Good luck
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