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I have Norton AntiVirus and i was infected by Trojan.Brisv.A I downloaded the symantec removal tool but it…?

June 24th, 2009 · 1 Comment

My sister downloaded a song and the virus above as well.
I went to the symantec website and downloaded the "FixBrisvA" program.
I ran my computer in safe mode and i alsoturned off system restore.
When i ran "FixBrisvA" in Safe mode, it iniated a scan. When that scan completed it was supposed to delete infected files and notify. However when it was complete it said Trojan.Brisv.A not found on this computer. So i changed everything back to default settings and restarted the computer in Normal Mode.
I started the Norton Antivirus and it turns out it's still there and it's not safe to be removed. what do i do?

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    Tags: Symantec


    1 response so far ↓

    • 1 mick f // Jun 24, 2009

      try the manual way –am sure the instructions are there and if it was in quarantine it can't hurt ur computer—now u know the reason why u get infected –p2p file shareing is a sure way

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