I have Norton Internet security, do I need the free McAfee security suite you are offering?

6 responses so far ↓

• 1 Eddie1983 // Jan 28, 2009

  its a scam if you have norton internet security on its subscription is separate and nothing to do with AT&T

  delete the message and ignore any in the future

  installing two anti viruses is counter productive as they conflict with each other

• 2 Guymelef // Jan 28, 2009

  i would say, if you're satisfied with what Norton offers, then ignore it… having both of them installed can mess up with your system, not to mention the possibility that it will slow down your machine.

  sometimes having more than one antivirus program causes your machine to have conflict errors and/or slow down.

• 3 mick f // Jan 28, 2009

  nevr run to security suites or install
  they will conflict with each other and cause ur system to crash use norton it is the better of the 2

• 4 quantum_dragon_1956 // Jan 28, 2009

  AT&T Internet Security Suite is offered by AT&T Intellectual Property (BellSouth®). McAfee® is another company and Computer Associates® is yet a third one.

  You may have Malware, this stuff hides well, deeply rooting itself in your system and anti-virus scanners won't help in this case. Unfortunately the Restore Point Utility included with Windows is not a good thing to use against such invasion for this reason too.

  NOTE: You may have to download all the programs listed on a USB stick from another computer ( Internet Café, Public Library or friend's computer )

  Here are solutions just to be sure (use them in the order stated):

  A) Download Malwarebytes' Anti-Malware ( http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button ).

  Install the application and make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish ( If an update is found, it will download and install the latest version ).
  * Once the program has loaded, select "Perform Quick Scan", then click Scan ( The scan may take some time to finish,so please be patient ).
  * When the scan is complete, click OK, then Show Results to view the results.
  * Make sure that everything is checked, and click Remove Selected ( When disinfection is completed, a log will open in Notepad and you may be prompted to Restart - The log is automatically saved and can be viewed by clicking the Logs tab in MBAM ).

  B) Try my technique (tricks and free programs I use):

  1) The Java Runtime Environment causes issues, you should use a free program I use myself called JavaRa ( http://raproducts.org/javara.html ) to get the latest JRE and remove older versions. This will ensure the security of your computer and extra space on your hard disk. The download link is here: http://raproducts.org/ ( Currently, JavaRa supports Windows Vista without UAC so if you have Vista and are not comfortable temporarily disabling it, don't use JavaRa )

  2) Flush every single possible accumulated junk in ALL browsers. As you explore the web, browsers stores information about your browsing. You should delete that information from time to time.

  Method One (now): In Internet Explorer, click the Tools menu, then Delete Browsing History and in the box, click the Delete all button (bottom left) and Yes.

  In Firefox, go to tools, clear private data, make sure all boxes are checked and then click on the clear private data now button.

  Method Two (in the future - about every two weeks for normal use of the internet - every week for heavy use):

  In Internet Explorer, click the Tools menu, then click Delete Browsing History and in the box that opens, do the following steps (in order)
  1) click the button near Temporary Internet Files, click Yes and wait for the box that opens to close.
  2) click the button near History, click Yes and wait for the box that opens to close.
  Finally, click the close button (bottom right) to finish.

  In Firefox, Go to tools, clear private data and uncheck all except Browsing History, Cache and Authenticated Sessions boxes and then click on the clear private data now button.

  Note: You should close your browser ( This is good for Internet Explorer and Firefox ) when you're done to clear cookies that are still in memory.

  For older versions of the programs or for other browsers, check help files for guidance on doing the cleanup.

  3) Turn off the restore point utility ( here is a guide for XP: http://support.microsoft.com/kb/310405 and an article for Vista: http://windowshelp.microsoft.com/Windows/en-US/Help/9f6d755a-74bb-4a7d-a625-d762dd8e79e51033.mspx )

  4) Install a free cleaner called Glary Utilities ( http://www.glaryutilities.com/gu.html ) to remove junk files and/or remnants of installs (there is always some) and use it in Windows "safe mode" (for a better cleanup job).

  5) Defragment your drive with your Disk defragmenter.

  6) Turn restore point utility back on. ( the same guide and article given in part 3 )

  After that, make sure you have the latest definition files for your anti-virus scanner.

  Do not use more than one Antivirus on active mode (it is OK to have one active and others in passive (manual scan) mode), one Firewall (no options there as war between them will shut down your communication system if you have more than one), one good cleaner and two or three Anti spyware/Malware (they each detect something that the others have not seen) but have at least one of each (for security). There is no excuse to leave yourself wide open.

  ( A word of caution, be sure to read all instructions and help files completely so that you can apply fixes right the first time ! )

• 5 Mr.Natural // Jan 28, 2009

  I have ATT also with Norton 360 2.0.If you have the Yahoo toolbar you'll notice a small icon of a shield,this is the anti-spyware from ATT'.This is a free feature can be run alongside Norton products without any conflicts.
  I never really have used it before…it's o.k. to update it.
  What I find most useful is a website checker called Web of Trust.It is a very good program that alerts you to dangerous or fraudulent web sites as they appear before you.It examines each page for threats and alerts you by the color of the icon:Green is safe and red dangerous (that means exit the site ASAP)

• 6 ashers // Jan 28, 2009

  yes you can not use two antiviruses at the same time

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