I used hijackthis to get rid of some parts of it, but there are still a
lot of symantic programs on my computer that I cannot remove. Whenever I go under controlpanel>add/remove, there is no program in relation to symantic or norton antivirus. Then when I go in to the "tools" part of Ccleaner to try to remove it, there are the following programs:
-Appcore
-Nortan Antivirus
-Nortan Internet Security
-Nortan protection Center
-Symantic real time storage protection component
-Symnet
all of which I cannot remove. Whenever I attempt to uninstall them from here, I get the following message, "This MSI must be launched through setup"….
can anyone help me to remove this? =/
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2 responses so far ↓
1 Keith M // Mar 29, 2008
Use this Norton Removal tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
I would turn it off (Norton) while removing it.
2 heebus_jeebus // Mar 29, 2008
I won't pretend to know about about that message, but you can try running the Norton Removal Tool for your various Norton installations, then run CCleaner again when you are done with the NRT.
Norton Removal Tool: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
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