My computer came installed with the norton internet security and with 1 month of service which expired quickly. Recently I have been having trouble with trojans so i bought an anti virus and firewall program. To install it it says to remove the norton and so i did. Then i restarted the computer and started to install the new antivirus and restarted again. Then when it came back on nothing was installed. So i tried it again and it said to remove Norton. So i went to uninstall it again, but it says: Error The specified module could not be found. So if any one could help me remove this program or make it work I would greatly appreciate it.
Related posts:
4 responses so far ↓
1 Ubuntu Linux // Jul 3, 2008
try opening up my computer i think it is in windows then C:\ tgeb hit controll F and search norton and deleting all traces of it
2 Dave // Jul 3, 2008
Depends on the version of NIS, you could
download ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe
3. Follow the on-screen instructions.
4. Restart the computer if asked.
5. Then delete the SymNRT.exe tool from your desktop.
6. Open the Program Files folder on your local disk ( normally C: )
7. Find and delete the following folders (if present):
* Norton AntiVirus
* Norton Internet Security
* Norton SystemWorks
* Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
* Norton AntiVirus 2004/2005/2006
* Norton AntiVirus Professional 2004
* Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
* Norton GoBack 3.1/3.5/3.6/4.0/4.1
* Norton SystemWorks 2004 Professional Edition
* Norton SystemWorks 2005/2006 Premier
* Norton SystemWorks 2004/2005/2006
* Norton SystemWorks 2006 Basic Edition
* Norton Password Manager 2004
* Norton Internet Security 2004/2005/2006
* Norton Internet Security 5 and 10 User Pack 2004/2005/2006
* Norton Internet Security 2005 AntiSpyware Edition 8.2
* Norton Personal Firewall 2004/2005/2006
* Norton AntiSpam 2004/2005
* Norton Ghost 2003/9.0/10.0
3 taralone // Jul 3, 2008
norton is almost a virus itself, it puts so many 'hooks' in your registry it's almost impossible to remove. They have a special removal tool to get rid of norton, try that.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
4 Maria L // Jul 3, 2008
Go to Start, click Search, Type in Norton, and delete all traces of it when all the results come up. Then delete them from the recycle bin too.!.
Leave a Comment