If I install Norton Antivirus on my computer will it get rid of the ‘You Have A Security Problem’ virus?

4 responses so far ↓

• 1 CanadaRAM // Nov 18, 2008

  No, this is a trojan and you need to take amulti-pronged approach to it

  Antivirus 2009 (or 2008, or Antivirus XP2009 or dozens of other names - there are many clones of this rogue software) is a piece of malware that infects your computer and constantly pops up notices that you have an infection and you have to buy or update Antivirus 2009. This is a scam to trick you into paying $30 for some useless software. The malware installed when you downloaded something from the web, sometimes masquerading as a video codec or other useful software. It is persistent, and infects a number of Windows files.

  It is too clever to just delete it or add/remove it. It may even block your Task Manager and block Internet access to antivirus sites.

  First download the following (if the virus is blocking your internet, you may have to download these on another machine and burn to CD or copy to a USB memory stick)

  Malwarebytes: http://www.malwarebytes.org/mbam.php

  Superantispyware: http://www.superantispyware.com/superantispywarefreevspro.html

  CCleaner (cleans out caches) http://www.ccleaner.com

  Avast! 4 Home: http://www.avast.com/eng/download-avast-home.html

  Now, start the machine in Safe Mode (hit the F8 function key as the machine boots up, and choose Safe mode)

  Turn off System Restore on your machine, but only until you get this fixed - many of these trojans get copied into the System Restore files, which anti-virus programs aren’t allowed to touch and the viruse could reinstall themselves from there. My Computer > Properties > System Restore.

  Then run Malwarebytes, and clean everything it says

  Then run Superantispyware

  Then run Avast - If a virus infection is persistent, use Avast to do a boot-scan - click on “schedule boot-scan” and restart the computer

  Then run CCleaner

  Then turn System Restore back on.

  Now install the antivirus program and antispyware program of your choice to do continuous scanning, and make sure you keep it up to date.

  Always keep your Windows, web browser and Java software up to date - frequent patches are released to plug security holes.
  http://www.pcworld.com/article/149298/10_quick_fixes_for_the_worst_security_nightmares.html

• 2 MICHAEL D // Nov 18, 2008

  If you have the full Norton package it will get it if you do a full scan

• 3 wormy // Nov 18, 2008

  it may not really be a virus. you have a security problem may only mean that someone is trying to remotely acces your pc or it may also mean that your antivirus or firewall is malfunctioning.

  but if it really is a virus, then i suggest to use avst or avg then run your pc in safe mode, then scan.

• 4 mick f // Nov 18, 2008

  i dont know why people are giving a thumbs down when antivirus 2009 in a known malware virus —-and has to be run in safe mode with system restore turned off

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