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im having problems installing spyware software?

April 21st, 2008 · 2 Comments

my computer has a virus or spyware or something, and iv ran avg and mcafee a couple of times and they have removed all they could find. but when i try to install the spyware software (spybot search and destroy, lavasoft's ad-aware, and windows defender) it, the 'virus', keeps on quiting the instalation.

the spybot error message is
- movefile failed; code 5. access is denied.

windows defender says that i should check to make sure i have sufficient privileges to install system services

and adware basicly says the same thing.

anyhelp would be great

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    Tags: Spyware


    2 responses so far ↓

    • 1 arm // Apr 21, 2008

      create a new admin privileged user, and use it to install/run your cleaning software.

    • 2 mcgurie881 // Apr 21, 2008

      first make sure your username is an administrator.
      then try it again…if that doesnt work you can go here for a free virus scan by norton..lemme noe if that helps
      http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym

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