In our home laptop (windows Xp, 2.5 years old) we have two different user accounts. Today morning, internet explorer (7) in the account we use frequently failed to start and most of the programs don't work. Spyware and antivirus softwares also don't work. The other user account we don't use has no problem at all. When I checked the user accounts both user accounts are administrator level accounts. I installed the latest version of norton through the working account, but it is not getting updated. Please give me your suggestions as to how to resolve this problem. I found an answer for a similar question instructing to delete and add the account, in that scenario what will happen to the desktop files of the affected user account and my document files? Thanks.
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2 responses so far ↓
1 old guy // Apr 3, 2008
Please make more tests to be sure with:
Symantec Security Check tests your computer's exposure to a wide range of online threats. It's free and an effective tool that helps determine your Internet security needs.
The ESET Online Scanner is a user friendly, free and powerful tool which you can use to remove malware from any PC utilizing only your web browser without having to install anti-virus software.>>
Kaspersky Online Anti-Virus Scanner >>>
2 kutu62 // Apr 3, 2008
try firefox.. it's more secure than IE which will help with your virus and spyware issues. more info here
http://analysisandreview.com/troubleshooting/how-to-make-firefox-10-times-faster/
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