i have had a lot of trojans in my computer but kaspersky got rid of most of them. I have one now that came up yesterday and kaspersky can’t neutralize it. It says : write access is denied. What do i do to get rid of it?
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Kaspersky can’t neutralize one trojan horse. WHAT DO I DO?!
August 10th, 2008 · 3 Comments
Tags: Trojan
Tags: Email Spam Uninstall spyware Security Software Trend Micro Registry Cleaner Pc Tools Norton Nod32 Kaspersky Internet Security Hacked Firewall Computer Security Avg Avast Antivirus Ad Aware Monitoring Software Encryption Backup
3 responses so far ↓
1 You did what? // Aug 10, 2008
Run Malwarebytes:
http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html
Yes it is OK to have more than one Spyware scanner.
2 doctorperove // Aug 10, 2008
Try to scan in safe mode: tap F8 a couple times before windows starts, choose safe mode, and scan again.
3 Samuel Adams // Aug 10, 2008
Kaspersky is the most powerful anti-virus application so I recommend keeping keeping and using it. But, you need to run it in Safe Mode (tap F8 as the computer boots up and choose to boot to safe mode).
Ideally you should run a virus removal program in Safe Mode (without networking) and reboot and repeat the scan and reboot until there is a cycle where no virus is detected.
The idea behind the Safe Mode is that the operating system would only load your essential programs and drivers to the memory and hence there is a “high” chance that the virus-infected file is on the drive but not loaded into memory. This would enable the AV to clean it easily and the next reboot/scan would detect nothing. There could still be a small possibility that one of the drivers or programs that are loaded by the OS in the Safe Mode is infected. That’s why you need to keep rebooting and rescanning to make sure you’ve found them all.
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