I just installed Kaspersky Internet Security.
Everything went perfectly well. I updated it, let it run a full scan of the computer. Everything that's harmful was detected but, when it gives me the option to "Neutralize All" the button just doesn't..click?
I click "Neutralize All" and nothing happens…
I try "Disinfecting" all the threats but that doesn't do anything either…and i don't really want to quarantine all the threats either..
help me?
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5 responses so far ↓
1 Axeman // Dec 30, 2008
to be honest with you, kaspersky 2009 is horrible and has been reported with all sorts of errors.
But firstly i would shut everything down and reboot your pc. maybe let it run a scan again unless it remembers the results then see if you can click them then. if not i would judt get rid of kaspersky.
If you do then i suggest something like Norton 360 or Nod32.
Hope this helps.
2 Michael // Dec 30, 2008
When you d/loaded it's set to default or recommended
and KIS will deal with anything that needs deleting or that needs to be put in quarantine….so at the
moment there is nothing to disinfect and nothing
for YOU to quarantine or neutralize…..
that just leaves active threats for you to deal with.
But could i ask….What were the threats?
3 Johnson // Jan 2, 2009
i have brought KIS 2009 internet security,after activating it on my pc it is not allowing me to access the inter net but it is completing its updates please help me.
4 my quarantine // Jan 31, 2009
in protection page…(kaspersky internetsecurity 2009)
it says ” quarantine——————————4294867295″
so many quarantine object????
what does it mean…?
can any one tell me what is it all about?
how do i access these 42 million objects…i click on them and it leads me to report with quarantine heading but there are no objects showing..
my window media player is not working on playing dvds..!!
help please..
what should i do..?
how may i proceed??
5 Sandy // Mar 22, 2009
Foolish Internet Security 2009 by Kaspersky Lab
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