I HAVE VIRUSES ON MY COMPUTER IT TELLS ME TO NERTRALIZE THEM BUT WHEN I PRESS NERTALIZE ALL IT DOESNT DO ANYTHING WHAT DO I DO
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Kaspersky won't let me neutralize my viruses HELP!?
March 30th, 2009 · 3 Comments
Tags: kaspersky
Tags: Email Spam Uninstall spyware Security Software Trend Micro Registry Cleaner Pc Tools Norton Nod32 Kaspersky Internet Security Hacked Firewall Computer Security Avg Avast Antivirus Ad Aware Monitoring Software Encryption Backup
3 responses so far ↓
1 MUMPS // Mar 30, 2009
Keep on doing it till it works. The viruses that the cp has are strong so keep dong that. It will make it weaker and weaker till it's ready to kill it
2 ilknur K // Mar 30, 2009
To Help Kaspersky About to Remove Virus in you Computer. First Turn off System Restore Steps to turn off System Restore
1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to
select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you
want to turn off System Restore.
Then After Restart you Computer Safe Mode With Networking how to Restart?
1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key
repeatedly.
3. Select Safe Mode with Networking from the resulting menu.
4. When the log in screen comes up, log in as Administrator. By default,
Administrator has no password.
5. The machine will continue booting, but the Windows desktop will look
different. In The Safe Mode With Networking Then Download and Scan By Using
Norman Malware To Un-locker Virus Press here
http://majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7
6. To Remove Virus in you Computer Download and Scan By Using Both Super Anti-Spyware Press here http://www.superantispyware.com/
And Malwarebytes' Anti-Malware Press here http://www.download.com/3001-8022_4-10804572.html?spi=fb0ff4862fe5064a5a0a91a28a3fbe34
7. After Remove Virus in you Computer Turn On system Restore Steps to turn on
System Restore
1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to clear the Turn off System Restore check box on all drives check
box.
4. Click OK.
After a few moments, the System Properties dialog box closes Then
Restart you Computer.
3 CrimsonFire // Mar 30, 2009
Try restarting your computer after you click Neutralize. A lot of times Kaspersky will destroy the infection on boot up.
Also try turning off system restore. Run a scan let Kaspersky find the infections and delete them or quarantine them then turn system restore back on. Sometimes you may get an infection that Kaspersky can't resolve, this is the case with any program.
If nothing works go to Kaspersky Forum they will have you run a script to destroy the infection. You have to create a free account.
P.S kaspersky didn't detect "vulnerabilities" did it?
http://forum.kaspersky.com/index.php?s=ba3ed3f7eb25b5c34e811914e2c38ce8&showforum=4
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