Hi everyone,
I recently bought McAfee anti-Virus for my old computer, i used it. We changed computers for my father in law's old one, i downloaded McAfee using my valid username and password, but when i use the Installer it keeps coming up saying that it is unable to install because the following program conflicts with McAfee software: "webroot Spy Sweeper with AntiVirus"
It says to remove it we go to control panel, add/remove programs, but i can't find this program anywhere on my computer, i deleted syntamentic antivirus incase that was it but nothing, what do i do?!
Where can i get this registry trace?
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3 responses so far ↓
1 Shadow // Feb 2, 2009
We have that on our computer. Try going to the website and it gives you a year free trial or somthing. But it works completely and its really good.
2 The Phlebob // Feb 2, 2009
It's possible Webroot Spy Sweeper was installed at one time but the files were deleted rather than uninstalled. This would have left traces in the Registry that McAfee may be detecting.
This is one of the few cases where I would actually suggest getting a registry cleaner to remove the traces — and only those traces. I don't trust registry cleaners for general purpose cleanup. It's too easy for them to be overly-aggressive and remove something that shouldn't be or to remove only part of something and cripple the rest.
Good luck.
3 yoshimccaru // Feb 2, 2009
It does this to me to some times to. You just have to uninstall one of your antivirals programs or turn one of the two off. You cant run two antivirals programs on your computer because it will interfere with one another and mess up your computer. So just do that and you should be able to install it, after you do that.
Hope that helps.
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