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Must I delete files that Avast anti-virus is unable to scan?

July 3rd, 2008 · 3 Comments

I have an Avast anti-virus free software on my computer and I did a through scan on my whole computer. The scan is finished but there are 27 files that Avast is unable to scan, it says "Unable to scan: Archive is password protected" on each and every one of those files. What does this mean? Does it mean that the files could be infected with a virus or other malicious software? Must I delete those files?

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    Tags: Avast


    3 responses so far ↓

    • 1 shiva.ram88 // Jul 3, 2008

      now change you anti virus and install the new the quick heak total security it is better then any oe.

    • 2 bennollan // Jul 3, 2008

      its probably some password protected .zip files and if you don't know what they are, check the location of them and see if you recognize the app, if not then you still should see what that app is

    • 3 Dave N // Jul 3, 2008

      Sounds like Vista, I have no experience with, but I know you may need those files, do not automatically delete them. Start in Safe Mode(Vista have that?), search and find one file, check the properties to see more clearly what your trouble is.
      These may be operating system files, perhaps encrypted, but obviously well protected. If you are in WINXP, there is another administrator account in safe mode, you should definitely check this account, and give it a strong password, if it has none. Well, that's about as much as I can give you in this area, good luck with it!

      um, shiva.ra- we wouldn't use OE for a virus anyway….no disrespect intended.

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