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My computer is hounding me with relentless pop-up warnings informing me that I must purchase anti spyware…?

May 15th, 2008 · 12 Comments

software to avoid potentially hazardous viruses that could wipe out my files and permantly damage my computer. My lap top has been greatly slowed down by these non-stop ads for the past few days and I'm tempted to pay the $40 just to make them stop.

Since I must give the company (AntiSpywareMaster System Doctor) my credit card numbers and other personal info, I was worried if this could potentially be phishing. I don't want to get scammed. I trust my computer to not collude with scammers but I'm guessing they have a way of getting around my Toshiba's Firewall protection.

Any thoughts or suggestions on this would be greatly appreciated. Thanks.

Additional info: I may have additionally had anti spyware and virus protection when I first purchased my lap top but that free protection expired over a year ago.

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    Tags: Spyware


    12 responses so far ↓

    • 1 Notorios // May 15, 2008

      Do not get the software that is being advertised, buy a well known software package such as Norton, SpySweeper, of Spyware Doctor. Run those programs and that should remove most of the nasty stuff you've contracted. If you still have issues afterwards take it someone who can remove the viruses and spyware manually.

    • 2 spillsalot2 // May 15, 2008

      Its a scam, but you are infected by that prgram itself, its there way of marketing there product, and its a dirt way.

      Personaly get all your important data save to dvd, and reformat your computer

      Who ever gave me a thumbs down is and idiot, and don't realize by installing a fresh copy of your opperating system onto your hardrive makes you know for sure your clear of any threat.

    • 3 spywaredr // May 15, 2008

      MESSENGER SPAM

      XP Home:

      this set up is for Internet Explorer alone

      do you get pop ups claiming that your computer is at risk?

      those are called "Messenger Spam" !

      to stop messenger spam:

      open start page

      open administrative tools

      open services

      these services are in alphabetical order

      you need to close two:
      a] Alerter
      b] Messenger
      NOT related to MSN messenger or any other instant messenger

      right click each service

      click properties

      from drop down menu,select disable

      another method to deal with those that get through is to copy the pop up address at the top of the pop up or pop under [ starts up AFTER you close a window ]

      open internet options [ start–control panel–internet options ]

      open content tab

      open settings

      open enable

      enter address

      click never

      close

      open Advanced tab

      check to see if pop up blocker is checked

      close

    • 4 kereker // May 15, 2008

      There are several pieces of software that will help you clear off these adds at no cost. I recommend installing and running the below.

      http://www.safer-networking.org/en/spybotsd/index.html
      http://www.lavasoftusa.com/single/trialpay.php
      http://free.grisoft.com/

      The later will update automatically and continue to protect your computer.
      The other two you should run periodically to help keep the system clean.

    • 5 wayfaroutthere // May 15, 2008

      It's a protection racket. They put spyware on your computer and are charging you to remove it–if they keep their promise and aren't scamming you.

      Try ad-aware from Lavasoft, spybot search & destroy, hijackthis, and/or spyware blaster. They are all free–pop those terms into your browser and download them free. If one of those work, send the good company your $40 to buy a full version that automatically updates, or just give them a donation to support their battle against people hijacking computers. Don't buy what the spyware is selling you–you don't want to support those low lifes.

    • 6 Sarah =D // May 15, 2008

      Popups=bad. You've probably contracted a virus. They can create popups- it's not just your computer's fault. You really should invest in some security software. I reccommend AVG Free and Spyware Doctor both. You've got to have protection. It is phishing for sure.

    • 7 roentgen // May 15, 2008

      its a rogue
      use vundofix
      http://vundofix.atribune.org/
      follow up w/ malwarebytes antimalware…no need to buy it just use it as an on-demand scanner
      http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html
      clean out temp files when done
      start>run>cleanmgr
      or use ccleaner
      http://filehippo.com/download_ccleaner/
      under options>advanced>untick entry concerning folders older than 48 hours

      here is a link concerning protection for ur com
      http://www.bleepingcomputer.com/tutorials/tutorial82.html
      for anti-virus use avira
      http://www.free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html

    • 8 Ryan O // May 15, 2008

      DO NOT i repeat DO NOT buy into these adds. These adds are a form of malware (spyware) that have found their way onto your laptop. (by trojan horse or some other means). The constant spam of ads is a result. They are attempting to extort money from you. I suggest purchasing an all in one suite (mcaffee, norton), after one quick scan you malware days will be over. Be careful what you download to avoid this problem again.

      Good luck!

    • 9 Denny // May 15, 2008

      Hello,

      It sounds like you have downloaded a rogue malware program. It will take a specialized program to remove this infection.

      Simply uninstalling the program will probably still leave the computer infected.

      A couple of months ago, I accidentally downloaded a program from somewhere that infected my computer with malware.

      My malware infection was so bad, I thought that I would have to get a new computer.

      It wasn't until I found a website in google that gave honest review of spyware and malware removers that I found Netcom3.

      http://www.getridofspyware.info/netcom3/a4.html

      I downloaded and registered it, and I couldn't be happier. It removed my malware infection, and also a couple spyware infections I didn't even know I had.

      It has kept my computer running fast, and spyware free for a couple of months now. I highly recommend it.

      The website I found can be visited above.

      Hope this was helpful.
      -Denny

    • 10 Mr. S // May 15, 2008

      DO NOT PAY FOR THAT! It is most likely a scam. There are free programs out there, but if you want to spend some money on one I would go with Webroot Spy Sweeper.

      For antivirus I would go with AVG or Avast. Both are free for home use.

      For firewall, Zone Alarm is a nice free choice.

    • 11 Cat // May 15, 2008

      Don't do it!! Never, Never give out personal info. on the Internet.especially your credit card. Your Internet provider will have "free" updates that you can download if you feel it is necessary. Email them and tell them about your problem and maybe they can help.

    • 12 Michael D // May 15, 2008

      Click start>click run type in msconfig and then press enter. Goto the start up tab and uncheck everything except your anti virus,click ok and reboot.

      1. Download and run firefox to protect your from future spyware attacks and pop ups which are coming in through Internet Explorer IE!! (Trojan downloaders, win32 ).
      http://securitynewsfromthenet.blogspot.com/2007/05/spyware-fighter-essentials.html

      1b Clear Up your temp files (where a lot of viruses and spyware hide)
      http://securitynewsfromthenet.blogspot.com/2008/05/clear-up-your-temp-files.html

      2. Run the vundo,combo fix and SDFix http://securitynewsfromthenet.blogspot.com/2007/05/vundofix-and-combo-fix.html
      http://securitynewsfromthenet.blogspot.com/2008/05/sdfix.html

      3. Run Malwarebytes Anti-Malware
      http://securitynewsfromthenet.blogspot.com/2008/03/malwarebytes-anti-malware-105.html

      4. Run the anti spyware remove programs spybot http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html and superantispyware http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html to get rid of the nasties

      5. Run a complete scan with free curing utility Dr.Web CureIt!
      http://www.freedrweb.com/

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