ok i really need help!!! i have a dell optiplex gx270 running on xp… i am trying to fix it so when i try to boot it up regular it loads then right b4 the desktop shows a screen pops up saying my computer says the application or dll c:/WINDOWS/system32/apphelp.dll is not a valid windows image…. why??? and how can i fix it….
when i try to re-install windows it lets me get to a certain point and says something about an error occured with windows and the computer is shutting down… check to make sure all hardware was properly installed…
PLEASE SOMEONE HELP
ps i have a used 160g seagate barracuda 7200.9 hdd would it be easier to install that??? how???
thanks,
brett
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4 responses so far ↓
1 Wrenched // Oct 22, 2009
Boot the machine in safe mode, trouble shoot, use the application & driver recovery in All Programs, reboot the machine.
2 Thomas // Oct 22, 2009
I don’t know what this error is but i would suggest you google it.
Go to google and search " the application or dll c:/WINDOWS/system32/apphelp.dll is not a valid windows image"
This should help.
Good Luck
3 Divot // Oct 22, 2009
re install the xp.
this time when prompt for the location, DELETE all partitions!
than CREAT a new partition, format in NTFS , not "quick’.
It should be fine, your probebly useing a cd WITH A FACTORY BRAND HELP MENU, ignor all warnings @ the install stage, it will run fine.
the 7200.9 is old but good, what is the other one?
In ANY case always delete/ create and format partitions
4 Steven Wildoner // Oct 22, 2009
If windows keeps crashing during install its because you have a BAD STICK OF RAM. not from what these people are talking about. I had the same problem.
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