My desktop computer is not connecting to internet. Called Dell today and based on what I told them, they said it's infected with spyware (grayware?).They are charging $129 for fixing it. HONESTLY, I'm broke and can't pay that much for one time fix. But the Dell guy told me that I could try figuring out how to do it by myself from another computer if I go on support.dell.com. Long story short. I tried some things there, but can't seem to make any sense of it. If anyone knows step by step instructions on how I can scan and remove spyware for free, please share! I have PC-cillin Antivirus, if it's relevant in any way. Was told it had nothing to do w/ spyware. Also, can i remove spyware working from another computer, such as laptop? Or do I have to work in the security mode in order to go online? THANK U in advance. When answering, keep in mind that u are dealing with someone who knows very little about computers : ) Would really appreciate if u could keep it simple & detailed. THANKS
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9 responses so far ↓
1 Linda d // Apr 3, 2008
Norton, AVG , Avast are free antivirus software. Ad-aware, Ewido are free spyware removers. You can download free softwares at http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html . You can also run a free registry scan using utilities from http://re7.info
2 987654321abc // Apr 3, 2008
http://www.superantispyware.com/
3 Melanie F // Apr 3, 2008
There are two very good anti-virus and anti-spyware free programs. You can get AVG anti-virus here:
http://free.grisoft.com/doc/1/us/frt/0
and the anti-spyware companion here:
http://free.grisoft.com/doc/avg-anti-spyware-free/lng/us/tpl/v5
Since you don't have an internet connection on the affected computer, you can put the install files on a jump drive. Then install and run. It will get your system clean, but I doubt that is the actual problem. Most spyware wants your internet connection working so it can send its information about you to someone you don't want to have it. But whenever you have a problem with a computer, if rebooting doesn't fix it, you should always do a malware check before anything else. This could fix it.
4 Thomas F // Apr 3, 2008
Go to cnet.com and get free versions of AVG, Zone Alarm, WinPatrol,and CrapCleaner and spybot and spywareblaster…all have free versions….
5 michael D // Apr 3, 2008
1. Download and run firefox to protect your from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ) .Then update your windows through firefox
Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs
http://securitynewsfromthenet.blogspot.com/2007/05/spyware-fighter-essentials.html
install addition protection into firefox with
Adblock Plus 0.7.5.3
http://adblockplus.org/en/installation
There's a browser safer than Firefox…
…it is Firefox, with NoScript!
http://noscript.net/getit
2. Run the vundo and combo fix http://securitynewsfromthenet.blogspot.com/2007/05/vundofix-and-combo-fix.html
3. Run Malwarebytes Anti-Malware
http://securitynewsfromthenet.blogspot.com/2008/03/malwarebytes-anti-malware-105.html
4. Run the anti spyware remove programs spybot http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html and superantispyware http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html to get rid of the nasties
5. Run a complete scan with free curing utility Dr.Web CureIt!
http://www.freedrweb.com/
6 JUDY // Apr 3, 2008
Try Spybot S&D and Adaware and run a full system spyware scan they both put together take care of most spyware type infections and are free to use .
Log onto http://tipsfromruby-internetsecurity.blogspot.com/ for further help to keep your computer protected with regular virus protection and other related updates and news
7 Jeff // Apr 3, 2008
To put it simply, yes. Every time you go online unprotected cookies and tracking devices are installed on your computer. Spyware devices can be used
to track your Internet behavior or can be employed for more threatening activities like recording your keystrokes to obtain passwords or pulling
information from your personal files.So what can you do to avoid spyware?
Install a powerful anti-spyware program that works well with your XP or Vista security.
Avoid downloading free software without investigating the site's privacy policy first.
Don't open emails from unknown sources.
There are top ten the best and newest anti-spywares.
–Top Ten Anti-Spyware Software Review– link:
http://blog.360.yahoo.com/blog-4nngDuI7eqvbd4iXbPpR9XIjP3nADsUR
All can be trusted and you can download one to protect ur system.
8 Jennifer // Apr 3, 2008
Hi,
You should use "NoAdware".It's very effective.I don't have anymore problems with spyware,adware,Trojan or pop-up ads.Now, you can download and try it for free.Check it out here:
http://doiop.com/zb9175
9 Jennifer // Apr 3, 2008
Hi,
You should use "NoAdware".It's very effective.I don't have anymore problems with spyware,adware,Trojan or pop-up ads.Now, you can download and try it for free.Check it out here:
http://doiop.com/zb9175
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