You know, on the task bar on Windows.. the icons load on the bottom. my Norton isn’t there for the first time.. WHAT DO I DO? Is my Anti-Virus not active?? When I click the icon on the desktop nothing happened?? I have the Norton Anti-Virus 2009. Everything else opened up fine… but not my Anti-Virus.
HELP!
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5 responses so far ↓
1 calebtks // Nov 14, 2008
you need to get rid of norton it slows down your computer and lets viruses in TRUST me i work at a computer shop and we get this all the time uninstall your norton and download AVG free its one of the best anti-virus out there you can download it here
Hope this helps
2 gonecaca // Nov 14, 2008
restart your computer to see if it comes up
3 The Phlebob // Nov 14, 2008
You may have some malware that disables Norton Internet Security. I suggest you download the free Stinger utility from McAfee and run it in Safe Mode. Stinger’s only purpose in life is to detect attacks on the major A-V programs.
It’s so good at it the publisher has had to change its name a few times to keep malware from defending against it.
Note that Stinger does not take the place of any other malware removers. You should still run them, probably also in Safe Mode.
Also note that Stinger won’t necessarily repair the damage the malware caused. You’ll probably have to reinstall your anti-virus.
To get into Safe Mode or Safe Mode with Networking:
1.Log out and reboot your machine.
2.When the machine starts the reboot sequence, press the F8 key repeatedly.
3.Select Safe Mode or Safe Mode with Networking from the resulting menu.
4.Login. In case the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5.The machine will continue booting, but the Windows desktop will look different.
6.When you’re finished doing what you need to do, log out and reboot back into normal mode.
Good luck.
4 Edwin w // Nov 14, 2008
make sure there isn’t a little yellow icon on the notification bar (next to the clock and the speaker), it might be running but the icon might have changed, if there is right click it and click “Show Norton Status on Taskbar”
Hope this helps
5 M S // Nov 14, 2008
Ok, firstly, you said you WANT to recover Norton (your choice).
In that case, run MSCONFIG (start -> run then type msconfig then enter) and click on the "startup" tag. Make sure there is a check box "check" next to all the norton programs (anything where the command looks like c:\program files\norton\…) Next go to settings -> control panel -> administrative tools -> services. Then right click on any item named Norton… and click "properties" and set start-up type to automatic. Now re-boot your PC.
Norton then should work…if not you
A) download "spybot search and destroy" (it is free) and run it to kill any spyware…in many cases spyware is likely stopping Norton from running.
B) if even that fails you may have a very corrupt installation in which case go to control panel -> add or remove programs….then click the "change" button next to Norton then click Repair.
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If you are open for other options, I highly suggest uninstalling Norton and installing AVG FREE…which is just as effective, much faster, and does not cost a dime.
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