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PC Tools antivirus..cant delete it?

January 17th, 2010 · 4 Comments

i have pc tools antivirus and after realizing it doesnt work..i want to delete it. everytime i do though, i loose internet connection and cant get on any website..how do i delete it without loosing my internet?

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    Tags: Pc Tools


    4 responses so far ↓

    • 1 ilknur K // Jan 17, 2010

      The Best way to Remove all kind of Virus,Trojans,Malware,Spyware,
      Worm,Pop Up Advertisements ,Hijack Web browser rootkit and all Rogue Fake
      Anti-virus in you Computer is Restart You Computer Safe Mode with Networking

      1.Log out and reboot your machine.

      2.When the machine starts the reboot sequence, press the F8 key repeatedly.

      3.Select Safe Mode with Networking from the resulting menu.

      4. Login. If the malware has changed your password, try logging in as
      Administrator. By default, Administrator has no password.

      5.The machine will continue booting, but the Windows desktop will look different.

      Then in The Safe With Networking .Download and Scan By Using Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763
      Download and Scan By Using Super Anti-Spyware Press here http://www.superantispyware.com/

      Download and Scan By using Norman Malware Cleaner Press here http://majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7

      Download by using Rkill press here http://download.bleepingcomputer.com/grinler/rkill.exe

      Download ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface.

      The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.

      ATF Cleaner provides the user with a window showing the total bytes freed upon completion. The program is small (36kb), quick to run and no installation required. to Download ATF Cleaner press this link http://majorgeeks.com/ATF_Cleaner_d4949.html

      6.When you’re finished Remove Virus, Malware, Trojan, Worm,
      rogue
      virus rootkit and
      Spyware log out and reboot back into normal mode

    • 2 optimus // Jan 17, 2010

      From their website:
      "PCTAV is not designed for Vista 64 bit (Spyware Doctor with AntiVirus is however).
      Platforms: Designed for Windows® Vista™ 32-bit, XP and 2000

      To try and resolve this issue, you may want to repair/reset the winsock.

      In command prompt, type netsh winsock reset
      You will need to right click on command prompt and run as an Administrator. "

      What they’re telling you to do is hold down the windows key and press R, type "cmd" and press enter, and then type "netsh winsock reset" in the window that appears. They say this works perfectly, so you should be set after doing this.

    • 3 Google!!! // Jan 17, 2010

      If tried uninstalling it without luck, reinstall it. After that, download and install "Revo Uninstaller". Download it here: http://www.revouninstaller.com/
      Launch the program, and select PC Tools Anti-Virus to uninstall. Uninstall it int the "Advanced Mode". It will create a restore point, then uninstall the program. Select all the leftover files, folders, and registry entries. Restart your computer for changes to take affect.
      Be sure to have a different AV installed on your computer such as Microsoft Surity Essentials.
      You are done!

    • 4 NO6664ME // Jan 17, 2010

      Try to boot in safe mode with networking and go to the web site I mentioned and get the free version of Malwarebytes’ Anti-Malware

      Too late…you’re infected with a smitfraud.You’ll need to go to http://www.bleepingcomputer.com and go to the Uninstall List,find that program and follow the uninstall direction. Don’t try to restore your PC to a time before this happened,it will only make it worse.

      I wrote this to another poster but it all still applies to you.

      She has what is known as a smitfraud(a rogue security program).She’ll need to go to CNET at http://www.download.com and install the free version of Malwarebytes’Anti-Malware and then update the signatures.After that ,go to http://www.bleepingcomputer.com and look in the Uninstall List for this program (she’ll need to know exactly what the name of the program is;obviously she doesn’t or is not paying attention)and get the instruction for removal. sometimes they might ask you to install ComboFix or SmitFraudFix but Malwarebytes’ should do it. DO NOT restore the PC to an earlier time;that only makes it worse.

      I’m not sure how she’s attempting to get into safe mode,but the PC must be completely off.Then you hold down (don’t tap)key F8 (not F and 8 but F8) and restart the PC and work your way into safe mode from there.

      After the PC is in safe mode,open Malwarebytes’ and do a complete scan.If it finds anything,move these to quarantine and then delete them.If you don’t move them into quarantine and you just delete them,they will reinstall themselves.

      If she has CCleaner,run that to clean out any junk left behind.Then restart the PC normally.

      When you surf the net unprotected,this is what you get:viruses,trojans,malware,spyware,smit… a bunch of other crap.To protect your PC you’ll need several pieces of security software programs.The ones listed below are free and many out perform some paid security suites:
      1 a firewall (install only one)
      2 an anti-virus (install only one)
      3 an anti-spyware/malware (install two or three)
      4 a secure browser
      5 a disk cleaner (deletes temporary files,cookies,etcGet one or two)

      Free firewalls:
      Comodo Internet Security (just the firewall and not the anti-virus,unless you want the full program)
      ZoneAlarm
      PC Tools Firewall Plus
      Outpost
      Online Armor

      Free anti-virus:
      avast! Home Edition 4.8
      Avira AntiVir Personal 9
      AVG 9 (use Threatfire with this program to increase your level od detection)
      Panda Cloud Anti-Virus
      Microsoft Security Essentials

      Free anti-spyware/malware:
      Ad-Aware
      Malwarebytes Anti-Malware
      Windows Defender
      SUPERAnti-Spyware
      Spybot Search and Destroy
      Spyware Terminator
      SpywareBlaster

      Browser:
      Firefox and load it up with McAfee Site Advisor,AVG Link Scanner,or W.O.T.(Web of Trust).Also get BetteryPrivacy,Ghostery, TACO (Targeted Advertising Cookie Opt-Out),KeyScrammbler.Set Firefox to delete cookies when you close the browser (Tools,Options,Privacy,Cookies).NoScript is also available for Firefox. If you get AVG as your anti-virus,there is no need to get the AVG Link Scanner because it is included in the program.

      These are free for personal use and you can download them at CNET http://www.download.com
      Some add-ons for the Firefox browser are available at http://addons.mozilla.org/en-US/firefox/

      Disk cleaner and defrag utilities:
      CCleaner ,Glary Utilities,and Advanced SystemCare ; all free
      Get it at CNET http://www.download.com
      Also get Smart Defrag and run that in Deep Optimize mode

      clean and defrag for a fast unclogged OS

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