Hi,
I am Pratul Awasthi and my father had bought this computer for us.
I have started having a lot of trouble from about this afternoon.
Each time i go to any webiste. Yahoo, Microsoft, Google, Anything.
The computer comes up with this alarm.
Maleware Virus Scan. It says your computer has been slow, not respnding troubling you scan for free. By the end od my reading it, Norton comes up with a thing saying it is a virus. It's name is downloader. The computer is trmendously slow. I tried calling you but it is not possible.
I am really troubled. I don't know what to do.
I have downloaded windows defender and am sacning it using norton and microsoft defender.
Please contact me as soon as possible.
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5 responses so far ↓
1 Prav // May 5, 2008
Download and run SUPERantispyware
http://www.superantispyware.com/superant…
also try and dload and run SMitfraudifx
2 Michael D // May 5, 2008
Hi Pratul
Follow all the steps below
Click start>click run type in msconfig and then press enter. Goto the start up tab and uncheck everything except your anti virus,click ok and reboot.
1. Download and run firefox to protect your from future spyware attacks and pop ups which are coming in through Internet Explorer IE!! (Trojan downloaders, win32 ).
http://securitynewsfromthenet.blogspot.com/2007/05/spyware-fighter-essentials.html
2. Run the vundo and combo fix http://securitynewsfromthenet.blogspot.com/2007/05/vundofix-and-combo-fix.html
3. Run Malwarebytes Anti-Malware
http://securitynewsfromthenet.blogspot.com/2008/03/malwarebytes-anti-malware-105.html
4. Run the anti spyware remove programs spybot http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html and superantispyware http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html to get rid of the nasties
5. Run a complete scan with free curing utility Dr.Web CureIt!
http://www.freedrweb.com/
3 ozboy76_au // May 5, 2008
remove all virus scanners and install avg free & spybot search and destroy available at http://www.download.com, norton and other larger scanners take up incredible amounts of your systems memory if this is a second hand computer and couple years old this could be whats causing your problem among other things
if you know how to format the computer, then i would recommend format and reinstall windows / avg & spybot. you will recover the speed back just remember virus scanners put themselves into memory without you know and requires it to do behin dthe scene scanning.
format reinstall the way to go, don't waste your time doing anything else u will get frustrated.
cheers brad
4 giginotgigi // May 5, 2008
Hi! Pratul,
You need to uninstall Window Defender because it would hang up Norton.
You should follow the basic procedure:
1. Disable your system restore
2. update the anti-virus software
3. full scan your computer and delete all the files detected as Downloader.
4. Clear Internet Explorer History and files, if needed.
Next time when anything asked you to do an on-line scan or download anything for malware etc. just don't click on it. You have to trust your own anti-virus, e.g. Norton.
You have to use other browser e.g. Firefox, Opera and Safari. All can save you a lot of time.
IE is only for Windows Update. You also have to set the security level of IE to medium high.
5 John // May 5, 2008
A simple solution would be using another browser before doing anything else!!
It could just be a simple popup !! Firefox is a free browser and can be used with Internet Explorer and has excellent popup blocker and other builtin security features which will compliment your exisiting security programs.
Firefox.
http://firefoxfreebie.blogspot.com
If this does not work "then" do what others suggest!!
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