I have a Microsoft Office 2008 for Mac and whenever I install an update it keeps bringing up the setup assistant once the installment is complete. The Setup Assistant asks for a survey of questions and no matter what I can't seem to get past it so I can open Word, Powerpoint or Excel.
How do I access Office without the Setup showing up everytime?
I've had this problem before and I had to end up reinstalling the whole program again which took forever.
Please help,
Thanks.
No, I just have one account on my computer.
And I'm trying the repair right now.
Thank you!
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2 responses so far ↓
1 Jimbo // Jul 3, 2008
Does your mac have multiple user accounts? There was an issue with people installing office on computers that had multiple user accounts.
First thing to try is to Fix the system's file permissions. Something might be up with that. If Office 2008 is having trouble saving your settings, this might help.
To use Repair Permissions after installing Office:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button
Give that a try.
2 nard // Jul 3, 2008
You have to reinstall the Office again.I think you need to use the complete install to avoid seeing this problem again.
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