I recently turned on my DELL laptop with Windows XP and I the boot menu appeared. I pressed normal startup. Nothing happened and eventually I got a blue stop error screen with "STOP: 0×0000007B (0xF7B08528, 0xc0000034, 0×00000000, 0×00000000)". I turned the computer off and back on and tried Safe Mode. The blue screen appeared again. I shut down, tried Last Working Settings mode. Blue screen again. Same with Safe + Command Prompt, and Safe + Networking. If I can't turn on my computer to fix it, what am I supposed to do? I went into setup with f2 and there was nothing there. Tried running system tests and didn't find anything useful.
What else should I try? How will I fix this without logging on? Is there a way to fix this that is not drastic (like starting computer over from scratch, or backing up all files)? What should I do?
Please advise.
Windows XP, Dell.
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3 responses so far ↓
1 M M M // Jun 20, 2008
You may be able to fix it with a Knoppix Live CD/DVD.
Google that error code and see what it means or pertains to. Then download and burn a copy of Knoppix. Knoppix has utilities on it to fix file system errors and such.
When you boot up a Live CD/DVD you are running off of the optical drive and RAM memory and so don't need the operating system to start up.
2 keil l // Jun 20, 2008
Could be a problem with device drivers, hardware or software. This problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html . You can also run a free registry scan using utilities from http://re7.info
3 FRS // Aug 13, 2009
http://support.microsoft.com/kb/324103
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