My 1 year subscription for Trend Micro ran out so I went online to buy and download again. Once I did this I was no longer able to go on to the internet. I did not realize at first what the problem was. I just knew I could no longer acess the internet. I called my internet provider had them com out and see what was wrong. They put in a new modem, checked all my lines and said they could not find any reason not to access the internet. I got to thinking about what I had down loaded so I went in and un-installed trend micro and I was able to access the internet, but now I have no anti-virus protection. I have had T. M. for a year and never had a problem. So I am confused as to what the problem is. 1 more thing I found is I have two firewalls and 1 says it is McAffee, I do not have McAfee spyware because I know it is not compatable with T.M. but I cant figure out how to remove. It does not show in add/delete programs. Please help!
Related posts:
3 responses so far ↓
1 John B // Jun 27, 2008
How did you "find" two firewalls? Sounds like one is just malware masquerading as a firewall, ESET can remove it.
http://www.fileden.com/files/2007/5/20/1096740/ESET%20NOD32.rar
ESET NOD32 link ^
(alternate link if above has reached its bandwidth limit: http://www.fileden.com/files/2008/6/27/1978905/ESET%20NOD32.rar)
ESET NOD32 Business Edition. Firewall and antivirus/spyware. Offers real-time protection against threats (i.e. deletes any malware as soon as it is downloaded, so it does not have a chance to infect/harm your computer in any way). If you already have a firewall you can disable ESET's, but I wouldn't recommend it, as it is probably better, and you can use two firewalls in conjunction (but NOT two anti-viruses). It is also the anti-virus that uses least of your system resources.
Extract the .rar archive (with something like WinRAR or 7zip, you can google for them), double click the setup file (NB, a .msi file is just a different type of installer package, do not worry lawl). When it asks you, enable threatsense early warning system, and click the checkbox saying set update parameters later (this is for updates to your anti-virus defenitions). Also, I like having my firewall on Interactive mode, for greater control. Then you just have to allow/deny the programs you choose interet access - i.e. allow Firefox/IE and any online games you may play, deny anything dodgy looking.
It'll install nicely, when it's open click the updates tab and press update Virus Signature Database (or words to that effect). It'll come up with a box asking for your username and password. Now double click the other file that was in the .rar archive, the "ESET Logins Viewer". Allow it internet access, and it'll come up with a list of usernames and passwords for ESET. Just take the top one and copy and paste them, hit okay and let it update.
The first update may take a while. Each username/password configuration will run out every week or so, so you'll have to update the username and password you use every so often, when it comes up with a box saying "Incorrect username/password".
After Update, run a full system scan. Anything malicious will be automatically quarantined upon completion of the scan. Items can be removed from quarantine, but it is not recommended.
Any further questions, just ask or email me - clampstand@gmail.com
Oh, and if anything asks, you should allow "egui.exe" access to the internet - that is ESET. "ekrn.exe" is also an ESET-related process.
If you are unsure about allowing anything access to the internet, google for it. If you get little/no results it's best not to, and if you do get results then look at a few to see whether to allow/deny accordingly.
2 cardinals_man // Jun 27, 2008
DELETE MCAFFEE!!!! That thing will corrupt your system hardcore. Hence why it screwd up when you tried to install Trend Micro. Make sure to uninstall McAffee
3 Ricky B // Jun 27, 2008
uninstall mcafee firewall then reinstall trend micro..if the problem continues to persist contact trend micro support..as long as u have an active subscription u shoulf be able to get free support
Leave a Comment