I Have The Pro Version Of Trend Micro, A Couple Days Ago It Prompted Me That It Needed Help Fixing A Problem.
So I Go Ahead And Click On It And It Tells Me I Need To Do a Quick Update, So I Simply Click “Fix Now” And It Brings Up The Updating Screen And Starts To Update.
About 15 Seconds Later, It Says 100%, But Still Tells Me That It’s “Installing The Latest Update On Your Computer.”
And The “Stop” Button Is De-Acivated, (Whitch Means I Can’t Click On It.)
I’ve Let It Sit For Days On In, And Nothing More Happens.
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9 responses so far ↓
1 Anonymous // Jan 25, 2009
Hi,
I have the same problem. I end up need to uninstall and reinstall with the latest version of Trend Micro.
The auto update is not working fro me and I am using Vista 64-bit OS.
2 Trend Micro Updating Problem? // Jan 25, 2009
Hi,
I have the same problem. I end up need to uninstall and reinstall with the latest version of Trend Micro.
The auto update is not working fro me and I am using Vista 64-bit OS.
3 Anonymous // Feb 13, 2009
Does anyone know what the solution for this problem, I contacted trend micro, I unistalled and installed and it worked thefirst time I uninstalled it but then this next go around it didnt even update anymore and its just going and going and going and yes I m also using Vista 64. I contacted tech support they escalated my case, its been 2 1/2 weeks and no calls since then. I think they have an issue with vista and they do not have the solution yet that is why nobody is calling me back…
4 Anonymous XYZ // Feb 14, 2009
Same problem here. I also am using vista 64 bit ultimate, and tried the uninstall re-install and have yet to get any type of response from TM IS 2009. I’m at a bit of a loss as I’ve never had such issues before with a security suite. Seems like we all have the same excact problem, and personally it’s beginning to drive me nuts!!!! Any new info would be greatly appreiciated.
5 natseel // Mar 11, 2009
I also have the same problem!Never finishes updating,and windows warning in tool bar.
Verrrry frustrating!
6 Anonymous // Mar 17, 2009
i am having the same problem - over it
7 Marie // Mar 19, 2009
the only way i can get my to work if I uninstall and reinstall every day - what a pain
8 whatthe // Mar 21, 2009
same problem on XP. Locks the system up and does the same thing if I try to unistall. Hmmmm.
Trendmicro FIX IT
9 me again // Mar 22, 2009
The strange thing is my vista 64-bit wireless laptop runs trend micro fine including updates - it’s the desktop running vista 64-bit that stalls on the updates. Setting are exactly the same thing.
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